VETERINARY NURSE

Company Overview

ANIMAL WORLD VETERINARY CLINIC (Qi Xin Enterprise Pte Ltd) provides veterinary care with a focus on compassionate animal treatment and customer service in Singapore.

Job Summary

The Receptionist and Veterinary Nurse/Technician roles support animal care and customer service through front desk management, clinical assistance, and practice upkeep at Animal World Veterinary Clinic.

Responsibilities

Receptionist

• Respond to customer inquiries and provide service across in-clinic, phone, and messaging platforms to ensure positive client experiences
• Schedule appointments and manage patient registration accurately to maintain clinic workflow
• Discharge patients and dispense medication following clinic protocols to support treatment continuity
• Provide simple advice and resolve minor complaints tactfully to maintain client satisfaction
• Process payments and perform daily account tallying to support financial accuracy
• Maintain cleanliness and organization of the front desk and dispensary to ensure a professional environment

Veterinary Nurse/Technician

• Assist veterinarians by restraining animals safely during consultations and preparing for diagnostic and surgical procedures
• Administer treatment and care for inpatient animals to support recovery and health
• Perform housekeeping duties to maintain a clean and safe clinical environment
• Maintain and upkeep veterinary equipment and instruments to ensure operational readiness
• Support front desk operations during busy periods to facilitate smooth clinic functioning

Preferred competencies and qualifications

• General knowledge and background in a veterinary clinical setting (Receptionist)
• Proficiency in Ezyvet practice management software (Receptionist)
• Minimum of 2 years clinical experience in veterinary nursing or technician role (Veterinary Nurse/Technician)
• Experience in venipuncture, including drawing blood and IV catheter placement (Veterinary Nurse/Technician)
• Strong interpersonal communication skills and ability to work effectively in a team (Veterinary Nurse/Technician)
• Positive attitude with pleasant etiquette and ability to multitask under pressure (Receptionist)
• Strong work ethic and passion for the veterinary field (Veterinary Nurse/Technician)

Other Information

Applicants should email their resume to [email protected], indicating the position applied for in the subject.