WELDING ENGINEER

About the role

Job requires passion for welding and a genuine desire to make a positive impact on customer experiences. Need to work in close collaboration with Sales & Marketing team to identify, develop and priorities key customer opportunities, assisting in development of solution value-based presentations and to create differentiated value in key market segments.

Key responsibilities

• Serve as product expert driving welding process recommendations.

• Apply process, product, and technical expertise to provide training & technical support for channel partners and end-users.

• Internal liaison with sales & marketing teams relative to competitive positioning (value proposition); innovation opportunities, voice of customer needs.

• Manage Welding Technical center's day to day activities like generating welding procedure development, Productivity comparison analysis, new product developments.

• Keep Safe working environment in the technical centre.

• Work with overseas factories to evaluate the filler metals & welding equipment as per customer needs.

• Visit end users for conducting discovery work, trainings, Demo & troubleshooting for the products.

• Communicate with the end customer via phone/emails/visits to stay informed technical requirements of ongoing & upcoming projects.

• Support Sales & Marketing team on day-to-day activities & customer inquiries.

• Assist to develop, validate and execute the conversion to ITW solution that will deliver value to the customers.

About you

• High School with a minimum of 10 years of experience in welding field.

• In-depth technical understanding of welding products, equipment, and consumables.

• Technically conversant with Welding Codes such as ASME Sec 9, B31.3, AWS D1.1, DNV fabrication & type approval codes, EN ISO welding codes.

• Hands on welding ability; Well conversant with the latest welding & automation technologies.

• Ability to communicate and build relationships with key decision makers and influencers with excellent presentation skills to support the conversion process.

• Must be a self-starter, have a strong desire to succeed, be an excellent team player, and possess the ability to make independent decisions based on all data available with follow through to completion.

• Up to 40% travel required around SEA countries.

About us

Technical Sales & Marketing Operation with vision to create customer success in metal fabrication.