Technical Manager (Digital Learning / AI Solutions)

Employment type - 1-year contract (renewable)

Job Overview:

We are seeking an experienced Technical Manager to lead the design, development, and delivery of intelligent learning applications, including Learning Management Systems (LMS) and AI-enabled learning solutions.

The role will oversee technical architecture, AI integration, and system implementation to ensure scalable, secure, and high-performing digital learning platforms. The Technical Manager will work closely with project teams, engineers, instructional designers, and stakeholders to deliver innovative learning technologies that enhance learner engagement and operational efficiency.

Key Responsibilities:

Technical Leadership

• Lead the technical design, development, and implementation of learning applications such as LMS, learning experience platforms, and digital training systems.

• Define system architecture, development standards, and best practices for learning technologies and AI integration.

• Provide technical guidance and mentorship to engineers and development teams.

AI Strategy & Integration

• Identify opportunities to leverage AI technologies to enhance learning experiences, such as:

• Intelligent content recommendations
• AI-powered chatbots or virtual learning assistants
• Learning analytics and predictive insights
• Adaptive learning pathways

• Oversee the integration of AI tools, machine learning models, and data-driven capabilities into learning platforms.

System Architecture & Integration

• Design scalable and secure system architecture for LMS and related digital learning platforms.

• Oversee integration with enterprise systems such as HR systems, authentication systems, and analytics platforms.

• Ensure compliance with e-learning standards such as SCORM, xAPI, and LTI. Project & Delivery Oversight

• Collaborate with project managers to ensure technical deliverables are aligned with project timelines and requirements.

• Review system designs, code quality, and deployment processes to ensure reliability and performance.

• Manage vendor solutions, external developers, or platform providers where applicable.

Stakeholder Engagement

• Work with internal stakeholders, including learning teams, product managers, and senior leadership, to translate business needs into technical solutions.

• Provide technical insights and recommendations during project planning, solution design, and implementation.

Governance & Quality Assurance

• Ensure compliance with security, data protection, and enterprise architecture standards.

• Oversee testing strategies, system performance monitoring, and continuous improvement initiatives.

Skills & Experience Required

• Strong experience in software architecture, application development, APIs, microservices, and cloud-based architectures, with proficiency in Python, JavaScript, or Java
• Understanding of AI/ML technologies such as TensorFlow, PyTorch, or Scikit-learn, including exposure to AI-powered features like chatbots, recommendation systems, analytics, NLP, or intelligent automation
• Proven experience in digitalization, e-learning, LMS, or digital learning solutions, with understanding of instructional design and content management
• Familiarity with web and software development technologies including HTML5, CSS, APIs, and cloud integrations
• Strong leadership, stakeholder management, and cross-functional collaboration skills, with experience mentoring teams
• Strong analytical and troubleshooting skills across frontend, backend, infrastructure, and database environments
• Excellent communication skills with the ability to explain technical solutions to non-technical stakeholders
• Prior experience supporting government agencies or large-scale enterprise projects is advantageous

Preferred Qualifications:

• Education: Bachelor's or Master’s degree in Computer Science, IT, Education Technology, Digital Learning, or a related field.

• Certifications: PMP, ITIL, or certifications related to learning management or digital transformation are a plus.

• Experience: 5–8 years of experience in software engineering, system architecture, technology project delivery and cloud platforms such as AWS, Azure, or Google Cloud. Experience supporting government digitalisation projects is a plus.

• Knowledge of EdTech, LMS implementation, or learning platform development.