2906 Discipline Support Officer /Boon Lay

Name of Authority: Boon Lay Secondary School

Contract Period: From 01 Aug 2026 to 30 June 2027

Personnel to be deployed at the following hours:

• Mondays to Fridays: 7:30am to 5:00pm, inclusive of 1hr lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Non-Service Period

Service shall not be required during the school vacation period in December 2026. No deployment of personnel is required during this period, and payment shall not be claimable for the non-service period. The Contractor shall take the above non-service period into consideration when submitting the quotation.

Requirements:

The Personnel should preferably possess the following qualifications, skills and experience:

(1) Experience The personnel:

• shall minimally possess 1 year of relevant working experience in youth work, social work, counselling, educational support, behavioural support, student management, social services, mentoring, or related fields.

• Prior experience in a school setting, youth mentoring, behavioural intervention, case support, or investigation-related work will be an advantage.

• Experience supporting adolescents with behavioural, emotional, attendance, or discipline-related needs is preferred.

Job Scopes：

The Services required are set out as follows:

(a) Managing Discipline-Related Processes

• Support the implementation of school discipline and student management processes.

• Assist in managing daily student discipline matters, including referrals, follow-up, and intervention.

• Provide supervision and mentoring for students requiring behavioural support or closer monitoring.

• Support restorative conversations and developmental interventions for student misconduct cases.

(b) Pull-Out / Chill-Out / In-House Suspension Management and student Intervention

• Manage the school’s designated pull-out / chill-out location for students requiring temporary removal from class e.g. In-house suspension.

• Support students in de-escalating and regaining emotional regulation before reintegration into lessons.

• Maintain records of student usage, presenting issues, and intervention outcomes.

• Work with the school team to conduct mentoring, coaching, and check-in sessions for identified students.

• Facilitate small-group / individual intervention sessions for students with behavioural, relational, or emotional regulation challenges.

• Build positive developmental relationships with at-risk / vulnerable students.

• Support students in developing self-management, conflict resolution, and social-emotional competencies.

(c) De-escalation Support

• Respond to calls for assistance from teachers in managing escalated student behaviours.

• Assist in safely removing students from class where necessary and escorting them to the designated intervention space.

(d) Fact-Finding / Investigation Support

• Assist CMT in conducting fact-finding and investigations for student management, bullying, and disciplinary-related incidents.

• Gather statements and accounts from students involved in incidents.

• Support collation of evidence, documentation, and timeline reconstruction for discipline case reviews.

• Provide other manpower support related to investigation and fact-finding processes as directed by the school.

(e) Updating and Managing Discipline Database / Records

• Working with Year head team to maintain and update discipline records in school-designated systems/databases.

• Document student interventions, incidents, investigation records, and follow-up actions in a timely and accurate manner.

• Prepare summaries / reports on discipline cases, student behaviour trends, and intervention outcomes as required.

• Support the maintenance of proper filing and documentation standards for student management records.

(f) Working with case management Teams

• Work closely with Case management Team (CMT), School Counsellor (SC), Special Educational Needs Officer (SENO), and school leaders.

• Provide observations, case updates, and professional feedback to support school-led case discussions and intervention reviews.

• Participate in case review / support meetings where required by the school.

(g) Other Duties

• Assist in supervision duties related to student management where required.

• Support school events / programmes related to student development and discipline.

• Undertake other student management-related duties as assigned by the school.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301