Academic Services Manager (1-year renewable contract)

Duties/Responsibilities:

• Supports and develops the vision, mission, and future goals of the department and the institute.

• Fosters positive morale and cohesiveness throughout the department.

• Develop and execute a comprehensive strategic plan for the Exam Unit, Course Planner and Coordinator and Student Admissions Department, aligning it with the institution's goals and objectives.

• Manage the department's budget, allocating resources efficiently to meet departmental goals.

• Regularly review departmental processes to ensure they are efficient, fair, and compliant with regulations set by governing bodies.

• Oversee the day-to-day operations of the Exam Unit, Course Planner and Coordinator and Student Admissions to ensure processes are executed in accordance with standard operating procedures and within set timelines.

• Collaborate with other departments, faculty, and stakeholders to facilitate a seamless transition for admitted students.

• Ensure the timely submission of reports to assist the teams in monitoring and fulfilling their respective responsibilities and tasks.

• Maintains academic quality and departmental vitality through the oversight, recruitment, and retention of faculty, staff, and students.

• Involves faculty and other stakeholders in broad decision-making and planning.

• Communicates information concerning policies, decisions, procedures, and activities to the department.

• Advocates for and supports the institute through extracurricular activities including, but not limited to, open houses and graduation ceremonies.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Strong communication and interpersonal skills with the ability to interact and work with individuals at all levels of the institute.

• Ability to create, maintain, analyze, and negotiate the department budget.

• Ability to analyze, anticipate, and schedule course offerings.

• Attention to detail with a focus on thoroughness and quality.

• High integrity and ethical standards.

• Experience in strategic planning, budget management, and team leadership.

• Strong knowledge of Singapore’s education regulatory environment and compliance requirements.

• Ability to manage multiple departments and coordinate cross-functional teams effectively.

• Proficient in data analysis and reporting to drive informed decision-making.

• Highly organized, detail-oriented, and able to manage competing priorities within deadlines.

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant management information systems.

Education and Experience:

·         Superlative academic record and standing.

·         Master Degree in an appropriate academic field required.

·         At least five years of relevant experience required.