Accounting Software Trainer / Product Specialist (WSQ Programmes)

Responsibilities

• Conduct WSQ-certified accounting training programmes for learners in accordance with curriculum and training standards

• Facilitate engaging classroom and practical training sessions on accounting concepts and accounting software applications

• Assess learners’ progress and ensure training objectives are met

• Maintain relevant training certifications and ensure compliance with WSQ/SkillsFuture training requirements

• Develop, review, and update training materials, user guides, and instructional content for accounting software users

• Serve as the internal subject matter expert for accounting software-related enquiries from sales teams and internal stakeholders

• Provide technical/product guidance on system capabilities, features, and limitations

• Support sales teams during client product demonstrations by attending meetings to provide technical clarification and product expertise (non-sales role)

• Assist clients in understanding how the accounting software can support their operational needs to ensure smooth onboarding together with salesperson.

• Stay updated on product enhancements, accounting regulations, and training best practices

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field

• ACTA / ACLP / DACE / certification (Required)

• Prior experience in training/facilitation, preferably in accounting or software-related programmes

• Strong knowledge of accounting principles and accounting software systems

• Experience using accounting software such as Xero, QuickBooks, MYOB, or similar platforms is preferred

• Strong presentation and communication skills

• Comfortable supporting salesperson in product walkthroughs and supporting customer onboarding discussions

• Patient, detail-oriented, and able to simplify technical concepts for learners and clients