Application Engineer – CFD (Technical Support & Training)

Key Responsibilities

1. CFD Technical Support

• Provide technical support to customers using CFD simulation software, primarily Ansys Fluent and related products.
• Investigate, troubleshoot, and resolve customer technical issues through email, phone, remote sessions, and on-site visits.
• Assist customers in model setup, meshing strategies, solver configuration, convergence improvement, post-processing, and result interpretation.
• Reproduce reported issues and collaborate with software vendors when escalation is required.
• Maintain accurate documentation of support cases using the company's support management system.
• Develop technical knowledge base articles, best practices, and troubleshooting guides.
• Support software installation, licensing, HPC configuration, and performance optimization when required.

2. CFD Training & Knowledge Transfer

• Deliver instructor-led training courses on CFD simulation software to industrial and academic customers.
• Conduct both classroom and virtual training sessions.
• Prepare training materials, workshop exercises, and demonstration models.
• Continuously improve training content to align with the latest software releases and industry best practices.
• Assess participants' learning outcomes and provide technical coaching.
• Support SkillsFuture, Workforce Singapore (WSG), and other government-funded training programmes where applicable.
• Contribute towards the development of competency-based training curricula.

3. Technical Consulting & Pre-sales Support

• Support the sales team during customer engagements by providing technical expertise.
• Conduct software demonstrations and technical presentations.
• Assist customers in selecting suitable simulation methodologies and workflows.
• Perform benchmark studies and proof-of-concept projects.
• Support technical evaluations and software trials.

Requirements

Education

• Bachelor's Degree in any of the following:
• Mechanical Engineering
• Aerospace Engineering
• Chemical Engineering
• Marine Engineering
• Energy Engineering
• Or related engineering disciplines
• Master's or PhD is an advantage.

Technical Skills

• Strong understanding of Computational Fluid Dynamics (CFD).
• Hands-on experience with commercial CFD software, preferably:
• Ansys Fluent
• Ansys CFX
• Ansys Discovery
• Experience with CAD software and geometry preparation is advantageous.
• Familiarity with Linux, HPC clusters, scripting(Python/Journal), or automation is an advantage.

Training & Professional Qualifications

Candidates possessing one or more of the following certifications will have an advantage:

• ACTA (Advanced Certificate in Learning and Performance)
• ACLP (Advanced Certificate in Learning and Performance)
• DACE (Diploma in Adult and Continuing Education)
• DLLLP (Diploma in Lifelong Learning)
• WSQ Adult Educator qualifications

Previous experience delivering professional technical training is highly desirable.

Experience

• 2–5 years of experience in CFD simulation or engineering analysis.
• Experience providing technical support or customer-facing engineering services is preferred.
• Fresh graduates with strong CFD knowledge, excellent communication skills, and a passion for teaching are encouraged to apply.