Assistant Manager, Student Admissions Office (Local Outreach & Recruitment)

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The Student Admissions Office (SAO) enroll new Diploma, bachelor’s and master’s degree students to the Academy. Our annual intake consists of secondary, ITE, high school graduates, international students, or transfer students from other institutions, returning students, and other diploma transfers.

We are seeking a proactive and driven Assistant Manager, Student Admissions to join our Admissions team. The ideal candidate is passionate about engaging with students, building strong relationships with education partners, and delivering a high standard of service throughout the admissions journey. You will play a key role in local outreach, student recruitment, event coordination, and supporting international admissions through appointed overseas agents.

Roles and Responsibilities

Leading Local Student Recruitment, Outreach & School Engagement

• Build and maintain strong relationships with the schools and other education partners.
• Collaborate with internal teams and academic faculties to plan and conduct school visits, presentations, workshops, and counsellor engagement sessions.
• Develop and implement targeted strategies to drive local student interest and applications.
• Manage and maintain accurate outreach records and engagement notes in the system.
• Track activities and prepare reports for management
• Provide programme advice and admissions counselling to prospective students and parents through calls, emails, events, and walk-ins.
• Coordinate with the internal department for marketing collaterals.

Admissions Events & Info Sessions

• Lead, plan and coordinate key admissions events such as Open Houses and Info Days.
• Partner closely with internal departments and academic schools on event content, logistics, and marketing.
• Deliver admissions talks and presentations to students, parents, and educators.

International Admissions (via Overseas Agents)

• Manage admissions operations for assigned overseas recruitment agents
• Process applications, verify documents, follow up with applicants, and manage audition/interview arrangements.
• Submit and monitor ICA Student’s Pass applications and appeals.
• Train and support agents on application processes and system navigation.
• Coordinate with internal departments to ensure smooth onboarding of incoming students.
• Assist with agent commissions, evaluation reports, and required admissions documentation (including bank letters).

Requirements

• Bachelor’s Degree in any discipline with 7 – 10 years of relevant work experience (preferably in education, admissions, customer service, or outreach work).
• Strong communication and presentation skills, with the confidence to engage students, parents, and school partners.
• Resourceful, organised, and able to manage multiple projects and deadlines concurrently.
• Experience in events management, customer service, or stakeholder engagement is an advantage.
• A team player with a positive attitude and commitment to service excellence.
• Able to set priorities, multi-task and work under pressure
• Proficiency in MS Office; experience with CRM or student information systems is advantageous.
• Willingness to work occasionally on evenings/weekends to support recruitment activities.