Brand Training Manager (Luxury Retail)

• Location: Orchard
• Industry: Retail (Luxury brand)
• travel 50% of the time within the SEA & Australia.

Responsibilities

Training:

• Identify training gaps for development and implementation of annual training plans in accordance with company's vision and directives
• Curate, develop and maintain coaching materials based on training plans
• Conduct in-house programs and provide active coaching to identified stakeholders
• Develop evaluation and feedback tools to measure the effectiveness of training conducted and prepare action plans based on data collected
• On-site visits to observe purchase behavior and client interactions to identify gaps
• Coach individual team members to draw out personal solutions to improve and develop sales techniques
• Brand orientation immersion program for new joiners within the Group

Reports:

• Generate and analyze training report where required
• Management of training calendar, working with relevant departments and entities
• Plan and monitor training budget and resource optimization

Research:

• Gather information for training materials and subjects for Brand training needs
• Conduct market research on competitor brands and provide information to management and teams
• Consolidate the launches of other brands during key annual watch fairs

Qualifications

• Min 5 years of experience in luxury retail as a Trainer
• Strong presentation, communication, and interpersonal skills
• Preferably ACTA/ACLP or DACE certified
• Available to travel 50% of the time within APAC countries
• Competent in content curation and development, with knowledge in various training methodologies
• Possess a high level of professionalism and integrity while maintaining the confidentiality of Company information
• Level-headed, independent, and resourceful team player
• Strong ability to connect with retail staff and internal team members.
• A positive mindset and goal-oriented
• Excellent communication, interpersonal, and leadership skills

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to stephanie.t[at]peopleprofilers.com

T Stephanie
Registration Number: R1548888
EA License Number: 10C3804
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com