Business Analyst (SQL/WaterScrum)

Responsibilities:

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Assist in supporting multiple applications systems and platforms
• Adhere to company, project and support standards and guidelines
• Respond to system queries, perform troubleshooting internally / with Vendor, and conduct research to identify solutions to reported issues
• Identify issue trends and implement solutions or prevention methods for recurring issues to improve system stability

Key Requirements

• 0-2 years working experience in delivering and supporting IT applications
• Good analytical, problem solving skills and attention to detail
• Good written and verbal communication with emphasis in technical writing skills
• Keen appreciation of business needs and good interest in business processes and process re-engineering
• Experience with working with Kiosk/POS applications will be a plus

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

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