Educational Program Manager

Job description

About us:

Tree Art is the leading art education brand in Singapore, dedicated to providing a comprehensive platform for artistic development. With the concept of "from education to happiness" we have established a strong presence across the country, with 14 strategically located campuses. Our wide network of campuses ensures that students can easily access artistic learning opportunities in their respective communities.

About the role:

We are seeking a dedicated and organized Educational Program Consultant/Manager to oversee daily operations and administration at our Tree Art International. The Educational Program Consultant/Manager plays a critical role in ensuring the smooth functioning of facilities, managing staff, and fostering a positive learning environment for students and faculty.

Working Hours:

Monday: off

Tuesday to Friday : 2.00pm - 8.00pm

Saturday and Sunday: 9.30am - 8.00pm

Salary Package: Basic Salary + Management Allowance + Quarterly Bonus

Job role:

· Manage day to day operations and ensure smooth running of campus.

· Proactively engage customers and build good rapport through understanding of students and their progress development.

· Engage in effective sales pitch through familiarising with curriculum and programme.

· Support management in planning and executing strategies to increase sales.

· Plan, organise and communicate to customers on the various programme and campus events.

· Serve as customer’s main point of contact and manage communication platforms.

· Responsible for customer enquiries, student enrolment and post-sales services.

· Coordinate class schedule and arrange for replacement teachers when necessary.

· Monitor student attendance and follow up to arrange for makeup lesson.

· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

· Share expertise and provide guidance to direct report.

· Motivate and work as a team in the achievement of service excellence and centre targets.

· Liaise with landlord on updates.

· Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

· Minimum Diploma in Business, Marketing, or a related field.

· Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.

· Fresh graduates with a strong sales acumen are welcome to apply.

· At least 1 year of relevant experience in sales, hospitality, marketing, or education.

· Proficient in Microsoft Office (Excel, Word, PowerPoint).

· Excellent communication and interpersonal skills.

· Meticulous, organized, and able to multitask.

· Prior experience working with children is an added advantage.

Benefits:

· Competitive salary commensurate with experience.

· Health insurance and retirement benefits (if applicable).

· Professional development opportunities.

· Paid sick leave.

· Discretionary bonus.