Executive/Senior Executive, CommCare Academy

Job Responsibilities

• Organise & coordinate training programmes according to the organisation/department’s needs and staff development plans.
• Offer course guidance and counsel to staff members to effectively bridge skill gaps aligned to their Individual Development Plan (IDP).
• Provide logistical and administrative support (prepare training materials, venue set up/tea break arrangement, course confirmation/communication to the participants, their managers and trainers, etc.), administer training bond as required, course evaluation and reporting, maintain up-to-date training records and cost management.
• Manage training and grant administration on Training Partners Gateway (TPGateway) for WSQ course offerings.
• Provide secretariat support for the CommCare engagement series in coordinating logistics, managing registrations and liaising with speakers and sponsors.
• Process invoice and payment with Finance, training providers and vendors.
• Generate & sense make learning and post-learning reports through evaluation survey findings with improvement recommendations.
• Collate and track data/ information/ statistics for regular reporting on learning and training effectiveness.
• Implement and administer the Learning Management Systems (LMS) by managing and maintaining all areas, content, and user configuration within the LMS.
• Collaborate with necessary departments to maintain function, relevancy and accuracy of systems and integration.
• Deliver stand-up training in corporate orientation.
• Review courseware to keep materials updated in consultation with the domain experts/curriculum developers/trainers.
• Update and monitor training budgets and funding sources and submit funding claims.
• Streamline & improve work processes and productivity with automation.
• Undertake any other ad-hoc duties as assigned, contributing flexibly and adaptively to the broader goals of the department.

Job Requirements

• Minimum Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Management/Administration; Human Resource Management or equivalent.
• At least 3-5 years of relevant experience in a similar role, preferably in a healthcare/ community care setting.
• Prior experience in managing Grants on Training Partners Gateway (TPGateway) is highly advantageous.
• Good understanding of learning and development principles and methodologies.
• Proficient in using learning management systems and other relevant software tools such as Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to work independently and as part of a team, managing priorities and meeting deadlines.
• Excellent organizational and multitasking abilities with exceptional attention to detail.
• Strong interpersonal and communication skills that enable you to work with people at all levels.
• Good written and spoken communication skills that allow you to inform and advise others clearly.