Student Success Manager 学生成长经理

Company Overview

One Education Singapore is a leading international education service provider based in Singapore, supporting students from early childhood through university with personalized academic and pathway planning across Singapore and global destinations.

Job Summary

You will support students’ academic journeys by monitoring progress, coordinating with teachers and consultants, and maintaining detailed student development records to ensure their growth and success.

Responsibilities

• Monitor students’ academic progress, performance, and development goals systematically to ensure timely interventions
• Collect, organize, and analyze report cards, teacher feedback, assessments, and academic records to identify trends and insights
• Build and maintain comprehensive student growth portfolios documenting academic and personal development
• Identify students’ strengths, challenges, and potential academic risks to inform support strategies
• Prepare periodic progress reports and student development summaries for stakeholders
• Communicate regularly with parents, teachers, and internal consultants to align on student needs and progress
• Assist in developing, implementing, and tracking academic action plans to support student achievement
• Perform additional duties assigned by management to contribute to team and organizational goals

Required competencies and certifications

• Bachelor’s degree or higher

Preferred competencies and qualifications

• Graduates from NUS, NTU, or other reputable universities
• Background in IB, AP, IGCSE, A-Level, or international education systems
• Strong analytical, organizational, and report-writing skills demonstrated through academic or professional work
• Excellent written and verbal communication skills in English; proficiency in Chinese is an advantage
• Passion for education and commitment to long-term student development
• Ability to independently manage multiple student cases and prioritize tasks effectively

Other Information

Benefits

• Flexible working hours and environment
• Performance and accountability-focused culture
• Team lunches, gatherings, and social activities
• Exposure to international education and university admissions
• Opportunities for professional growth and career development
• Meaningful work that positively impacts students and families

关于岗位

负责长期跟进学生的学习情况、成长进展及学术规划，与教师及顾问团队协作，帮助学生实现阶段性学习目标，并建立完整的成长档案与学术发展记录。

岗位职责

• 系统性跟进学生学习进度、学术表现及成长目标
• 收集、整理及分析成绩单、学校报告、老师评语及测试成绩
• 建立并维护学生成长档案
• 分析学生优势、挑战及潜在风险
• 定期撰写学习进展及成长总结报告
• 与教师及顾问团队保持沟通
• 协助制定学习计划并追踪落实
• 完成公司安排的其他相关工作

任职要求

• 本科及以上学历
• NTU、NUS或其他优秀大学毕业者优先
• 欢迎优秀应届毕业生
• IB、AP、IGCSE、A-Level背景优先
• 优秀的逻辑分析、归纳总结及报告撰写能力
• 良好的中英文沟通能力
• 热爱教育行业，愿意长期发展

为什么加入 One Education

• Flexible Working Hours（灵活工作时间）
• Flexible Working Environment（灵活工作环境）
• 重视成果与责任，而非形式化管理
• 年轻、有活力、扁平化团队
• 定期团队聚餐、下午茶及团队活动
• 接触国际教育及升学规划领域
• 帮助学生成长，创造真实价值