Trainer

A Trainer is the team player in the Community Development Team. This role conducts courses, workshops, talks and trainings for internal and external parties. The scope also involves ad-hoc training administration support as and when required.

Duties and Responsibilities:

• Conducts courses, workshops, talks and trainings for internal and external parties
• Collaborates closely with internal stakeholders
• Provide guidance to corporate trainers i.e. those who underwent train-the-trainer by SOS
• Promotes workshops and training to corporates
• Conceptualises and implements administrative framework to track training figures and indicators
• Evaluates impact of training programmes
• Refines learning tools, mode of delivery of training and techniques
• Coordinates digitalisation of training on e-learning platforms
• Conceptualises roadmap to pivot to WSG curriculum and funding
• Conceptualises and implement learning management system
• Curates and maintains online bite-sized learning content in partnership with internal stakeholders
• Front communications with Tote Board e.g. reporting of KPIs and progress updates, service enhancements etc

Educational Qualification:

• Degree holder with relevant Counsellor/Social Worker experience
• Advanced Certificate in Training and Assessment certified or
• Advanced Certificate in Learning and Performance certified

Relevant Experience:

• Possess at least 2 years of relevant training experience
• Has experience working in non-profit or social service organizations
• Ability to collaborate with diverse group of stakeholders
• Planning and organizing
• Good communication, presentation, and classroom management skills
• Confident to conduct training in Malay for Malay-speaking participants

Behaviour Traits & Attitude:

• Self-motivated
• Organized and efficient
• Good team player
• Possess good interpersonal communication skills
• Willing to work in the evenings and weekends in accordance to service needs
• Strong analytic and problem solving skills (preferred)