Account Manager (Data Center & Enterprise IT Solutions)

Position Summary

We are looking for an experienced and customer-focused Account Manager to manage and grow a portfolio of enterprise customers in Singapore and the region. This role is responsible for developing strong client relationships, identifying new business opportunities, and working closely with internal technical teams to deliver solutions that meet customers' business and technology needs.

The ideal candidate has experience selling IT infrastructure, data center, networking, cloud, or enterprise technology solutions and enjoys building long-term partnerships with customers.

Key Responsibilities

• Manage and grow a portfolio of enterprise accounts while maintaining high levels of customer satisfaction.
• Build trusted relationships with key decision-makers and stakeholders within customer organizations.
• Identify new business opportunities, cross-selling, and upselling opportunities within existing accounts.
• Develop account plans to drive revenue growth and long-term customer success.
• Work closely with Solutions Architects, Pre-Sales Engineers, Project Managers, and Operations teams to deliver successful customer outcomes.
• Understand customer business objectives and recommend appropriate technology solutions.
• Prepare quotations, proposals, presentations, and commercial documentation.
• Lead commercial negotiations and manage contract renewals.
• Maintain accurate sales forecasts and pipeline updates using CRM.
• Monitor market trends, customer requirements, and competitor activities.
• Represent ByteBridge at customer meetings, industry events, and networking opportunities.
• Achieve individual sales and revenue targets.

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, or a related discipline.
• 2–5 years of experience in enterprise IT sales or account management.
• Proven experience managing enterprise or commercial customer accounts.
• Strong relationship-building, communication, and negotiation skills.
• Commercially driven with a customer-first mindset.
• Ability to manage multiple opportunities and priorities simultaneously.

Preferred Qualifications

• Existing network of enterprise customers in Singapore is highly desirable.
• Experience working with system integrators, technology vendors, or value-added resellers.
• Experience working with multinational or regional clients.
• Knowledge of the data center industry is an advantage.