APAC Operations Performance & Projects Manager

1) Performance Management

• Build and run the APAC Performance Management System,
• Design the APAC performance operating model: KPI governance, cadence, standards, and decision forums (Monthly Control Tower / Ops Board inputs).
• Establish a single “APAC Performance Calendar” (targets, RFs, monthly packs, reviews, escalations).

2) Standardise KPIs, definitions, and ownership

• Create and maintain the KPI rulebook: definitions, data sources, owners, calculation logic, and RACI by KPI.
• Lock clear KPI owners (process owners) and enforce adherence across CBUs.

3) Drive the “targets → reporting → decisions” chain

• Ensure one APAC snapshot of targets (by CBU + consolidated) with clear assumptions and phasing.
• Put gatekeeping in place so targets aren’t “notional” and exceptions are formally approved.

4) Build a performance culture — not a reporting factory

• Run a Performance Managers network across CBUs (ways of working, benchmarking calls, best practice transfer).
• Implement action tracking discipline (owners, due dates, closure) and drive automation / simplification of the reporting cycle (PowerBI / Power Platform).

5) Portfolio Governance & Strategic Projects

• Run the APAC Operations Zone PMO
• Maintain a single source of truth for the APAC Ops portfolio (scope, milestones, owners, risks, benefits, decision log). Drive portfolio hygiene: stop / continue / reframe recommendations; establish and operate the portfolio governance cadence with clear decision packs and escalation rules.

6) Enable execution of zone-led strategic projects

• Lead PMO support for zone-led / cross-country transformation programs (high strategic value, multi-stakeholder, higher ambiguity): build project structures (charters, workplans, RAID, stakeholder maps, comms cadence).
• Ensure projects land with measurable 4C outcomes (value, service, cash, carbon) and auditable benefit tracking with Finance.

To be successful in this role, you will need…

A builder-operator mindset: design the performance system, govern the portfolio with discipline, enable strategic project delivery, and raise the bar on decision quality across the zone.

The following technical skills and experience :

• 8–12 years in performance management, PMO / portfolio governance, and/or supply chain / operations transformation in a multi-country / matrix environment (APAC or regional scope strongly preferred).
• Strong mastery of KPI governance and portfolio management (definitions, owners, data lineage, auditability, milestone tracking, RAID, benefits realisation).
• Proven capability in Power BI + Excel advanced; working knowledge of Power Automate /SharePoint / project tooling.
• Demonstrated ability to run governance cadences and operating rhythms (monthly performance reviews, portfolio SteerCos, QBRs, action tracking).
• Ability to build clear executive narratives and decision packs — PowerPoint excellence is non-negotiable. Comfortable working across functions(Ops/Finance/SC/Quality/Engineering) and across countries.

These soft skills:

• Highly structured; hates noise; simplifies without losing substance.
• High ownership and bias for execution; thrives in ambiguity and unstructured environments.
• Strong stakeholder management: can influence without authority and challenge senior leaders while keeping them aligned.
• Change leader: can drive adoption of standards and governance disciplines across multiple CBUs.
• Comfortable with purposeful APAC travel when needed.