Applications Engineering Manager

Role Description

Lead team of application engineers in SE Asia and working with Etch, CVD, PVD Business unit team, the primary responsibilities of this role will be to perform field engineering & application activities related to PVD, Etch, CVD process in CMOS, Memory, MEMS, Power & Advanced Packaging market segments.

This will involve working on several different process module types and a huge range of applications at multiple customer sites, collecting data, investigating problems & generating new processes to meet the customer requirements, as well as an element of hardware testing. Additional responsibilities would include writing technical reports for both internal and external use.

This role will also involve advising both KLA field teams and other members of the Newport team on escalation status, application development and process tuning

This position will be based in Singapore and reporting directly into Apps Manager in SE Asia. Role will involve up to 40% international travel, typically to Malaysia, Thailand, Vietnam and India.

Key Duties

Problem Solving & Trouble Shooting

• Supporting key customer escalations in the region

• Data collection & analysis, reporting

• Detailed problem solving using 8D methodology

Product & Process development

• Identifying weaknesses in the product based on customer needs

• Develop solutions on site with customers for those needs using existing toolset

• Where outside toolset capability, feeding back customer developments, engagement & needs to UK business unit

• Develop new processes in line with KLA roadmaps

• Plan, work and implement solutions in a safe, logical and timely manner

Tool Qualification

• Together with the field team obtaining field acceptance on customer’s sites

Minimum Qualifications

• Proven experience of wafer processing gained either at an equipment vendor or a wafer fab. A Creative and innovative approach to problem solving leading to novel but practical solutions.

• Experience directly with PVD, Etch, CVD process development & applications, with some PVD hardware knowledge in semiconductor industry would be highly advantageous.

• The foresight and ability to collect, filter and analyze data to solve complex problems.

• Good analytical skills including the ability to be hands on in fabs, measuring films, coordinating activities from experiment to result & reporting

• The ability to work both autonomously and as part of a team.

• Ability to communicate clearly in verbal and written forms with HQ engineering teams

• Bachelor's Degree level (or equivalent experience) in a chemistry, physics, or other relevant field with relevant industry experience