Assistant Service Engineer (Security & Automation Systems)

• Remuneration Package: Up to Basic $3,600 + $800 Fixed Allowances + Variable Bonus

• Location: West, Company Transport Provided at Designated Point

• Working Hours: 12 Hours Rotating Shift

Are you passionate about cutting-edge technology, automation, and smart security solutions? Join a leading technology solutions provider at the forefront of innovation, delivering advanced AI-powered security and automation systems that support critical infrastructure and high-profile projects across Singapore.

This is an excellent opportunity for engineering professionals who enjoy hands-on troubleshooting, maintenance, and working with next-generation technologies in a fast-paced environment.

Key Responsibilities

• Perform inspections, preventive maintenance, corrective maintenance, calibrations, repairs, and component replacements for equipment and systems.

• Monitor system software and applications, manage updates and patches, and troubleshoot operational issues.

• Analyse machine and system performance data to identify improvement opportunities and conduct failure trend analysis.

• Provide technical support via phone, email, chat, and onsite troubleshooting.

• Manage spare parts inventory and coordinate procurement when necessary.

• Support 24/7 maintenance operations through rotating 12-hour shift schedules.

• Coordinate with customers, contractors, suppliers, and vendors to ensure service excellence.

• Escalate unresolved technical issues to relevant internal teams and product vendors.

• Maintain accurate maintenance records, service logs, SOPs, and technical documentation.

• Collaborate with Integration and Delivery teams to ensure operational readiness and technical competency.

• Support enterprise infrastructure monitoring and system performance management.

• Participate in continuous improvement initiatives to enhance system reliability and operational efficiency.

Key Requirements

• Diploma in Computer Science, Engineering, Information Technology, Electronics, Mechanical Engineering, or related disciplines.

• Minimum 2 years of experience in hardware, systems maintenance, technical support, or engineering operations.

• Strong hands-on experience in electrical, mechanical, hardware, or enterprise systems environments.

• Comfortable working in a rotating 12-hour shift environment.

• Experience in maintenance operations, troubleshooting, and fault diagnosis.

• Strong analytical and problem-solving skills.

• Ability to work independently and collaboratively within a team environment.

• Excellent communication and stakeholder management skills.

• Experience supporting Singapore Government projects or critical infrastructure systems will be an added advantage.

What's In It For You

• Competitive remuneration package with attractive allowances

• Variable Bonus & long-term career growth opportunities

• Exposure to AI-driven security and automation technologies

• Opportunity to work on high-profile national and critical infrastructure projects

• Structured training and professional development

• Stable and growing technology-focused organization

If you are looking to advance your engineering career while working with innovative security and automation technologies, we would love to hear from you.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661