AV Engineer

Job Summary

We are seeking a skilled and motivated Audio Visual (AV) Technician to install, maintain, troubleshoot, and support a wide range of AV systems including LED displays, digital signage, video walls, meeting room solutions, sound systems, interactive displays, and networked AV equipment. The ideal candidate should possess strong technical skills, be customer-oriented, and be able to work independently or as part of a project team.

Key Responsibilities

Installation & Commissioning

• Install LED displays, LCD displays, video walls, kiosks, projectors, and digital signage systems.
• Install audio systems including speakers, amplifiers, microphones, and DSP equipment.
• Install video conferencing systems (e.g. Microsoft Teams Rooms, Zoom Rooms).
• Perform cable routing, cable termination, and cable management.
• Mount TVs, projectors, cameras, speakers, and AV equipment safely.
• Configure AV hardware and software according to project requirements.

Maintenance & Troubleshooting

• Perform preventive maintenance according to maintenance schedules.
• Diagnose and repair hardware and software faults.
• Replace faulty AV components and peripherals.
• Troubleshoot: Display issues Audio feedback or distortion HDMI/DisplayPort signal problems Network connectivity Digital signage playback Touchscreen calibration Video wall controller issues
• Escalate complex issues to senior engineers when necessary.

Technical Support

• Provide onsite and remote technical support.
• Respond to service tickets within SLA requirements.
• Assist customers in operating AV systems.
• Perform system testing after repairs or installations.
• Document service reports and maintenance records.

Project Support

• Assist Project Engineers during deployment.
• Conduct site surveys and collect technical measurements.
• Participate in User Acceptance Testing (UAT).
• Prepare commissioning documentation.
• Support equipment migration and relocation projects.

Equipment Covered

The technician may work with:

• LED Display Systems
• LCD Commercial Displays
• Video Walls
• Interactive Displays
• Digital Signage Players
• Android Media Players
• Windows Mini PCs
• Matrix Switchers
• Video Wall Controllers
• Audio DSP
• Power Amplifiers
• Ceiling Speakers
• Wireless Microphones
• PTZ Cameras
• Video Conferencing Equipment
• HDMI Extenders
• Network Switches
• UPS Systems

Required Skills

Technical Skills

• AV installation and servicing
• Basic networking (TCP/IP)
• Windows operating systems
• Android media devices
• HDMI/DisplayPort troubleshooting
• Audio system setup
• Cable termination
• Rack installation
• Basic electrical knowledge
• Hand and power tool proficiency

Soft Skills

• Good communication skills
• Customer service mindset
• Problem-solving ability
• Time management
• Teamwork
• Ability to work under pressure
• Willingness to travel for onsite support

Qualifications

• Diploma or Certificate in: Electronics Electrical Engineering Information Technology Audio Visual Technology Mechatronics
• Fresh graduates are welcome to apply.
• Relevant AV experience is an advantage.