Main Tasks & Responsibilities:
With the recent establishment of the CIS domain, key priorities are to grow the opportunity pipeline in Singapore then in the other Asian countries, in Public Sector, Defense, FinTech and in Security. Reinforce the existing organization by defining the competence matrix to increase the maturity and secure projects delivery. Manage Bids & Projects locally and to increase expertise and maturity levels for product delivery based on the CIS Business Line/BL Portfolio
Commercial Ramp-up:
-Focus on new business development and growing the CIS business in Singapore and breaking-into other Asian countries. Open opportunities in the country, qualify them in coordination with Country Sales team, Key Account Managers before transferring the capture to sales
Projects Execution:
- Ensure all CIS projects in Asia are delivered on time, within budget, with quality to the satisfaction of both customers and Thales internal stakeholders
- Implement appropriate project execution monitoring framework to ensure risks and issues are detected early and necessary corrective actions are put in place at the earliest. This includes managing escalations when necessary.
- Maximizing cash collection is a prime consideration at all times
- All of the above respecting new group governance rules
Customer Satisfaction:
- Implement appropriate support and service activities to manage deployed system at customer
Bids and proposals:
- Ensure local bids and proposals are delivered in time, are as optimized as possible (technical solution, costs, industrial structure).
- Contribute to improving hit rate in Asia
Engineering:
- Support the CIS Engineering teams to drive for product delivery
- Increase Engineering competitiveness through better tools & structure
- Increase scope of local Engineering activities performed in Singapore
Team transformation:
- Lead and execute team transformation
- Strengthen team capability, engagement, and performance
- Drive operational excellence and strategic technology delivery
Stakeholders Management:
- Lead, manage, coach and develop CIS team
- Actively engage CIS BL senior Key Stakeholders to facilitate all interactions between local teams, BL stakeholders in Europe and International organization
- In coordination with the country directors& KAMs/ SAM, Engage with senior client stakeholders to increase customer satisfaction and establish "trusted advisor" relationships
Requirements (education & behavioral)
- University degree in relevant discipline
- Track record in large and complex projects implementation (incl systems integration scope).
- Proven track record in business development(in Asia is a plus)
- Inter-personal ability is a must to build good rapport and trust with colleagues, partners and customers
- Strong leadership skills, hands-on personal style
- Results-oriented, customer-focused, strategic, analytical, good team spirit, excellent communication & writing skills
- Team player who is hungry (sense of urgency),humble & aware
- Able to work in a multi-national, matrix company structure with multiple stakeholders. Previous experience working in Asia is a plus.
THALES SOLUTIONS ASIA PTE. LTD.
With operations in 50 countries and 68000 employees, Thales is a world leader in mission-critical information systems for defence and security, aerospace and transportation. Building on its expertise in the most sophisticated technologies and large-scale software systems, Thales is stepping u...
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