Delivery Manager (Software Delivery & Agile)

Key Responsibilities:

Delivery Management

• Lead end-to-end software and product delivery from project initiation through implementation, deployment, and post go-live support.
• Define and manage project scope, objectives, delivery plans, milestones, dependencies, and timelines to ensure successful project execution.
• Develop and maintain delivery roadmaps and project plans in collaboration with the Project Management Team (PMT).
• Ensure delivery outcomes meet agreed scope, quality, budget, compliance, and schedule expectations.
• Monitor delivery progress, proactively identify risks and issues, and implement mitigation plans to keep projects on track.
• Provide regular status updates and transparent reporting to senior stakeholders on delivery progress, risks, issues, and key decisions.

Stakeholder Management

• Act as the primary point of contact between engineering teams, the PMT, and business stakeholders throughout the delivery lifecycle.
• Build strong relationships across business and technical teams to ensure alignment on priorities, objectives, and delivery expectations.
• Facilitate regular stakeholder meetings, progress reviews, and project updates to maintain effective communication and collaboration.

Agile Delivery & Scrum Master Responsibilities

• Champion Agile delivery practices and Scrum principles across project teams.
• Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Support Product Owners and engineering teams in backlog prioritisation and sprint planning.
• Remove delivery impediments and help teams maintain delivery momentum.
• Drive continuous improvement initiatives to enhance team effectiveness and delivery performance.

Technical Delivery & Governance

• Work closely with engineering teams to ensure technical delivery remains on track by resolving dependencies, clarifying priorities, and removing delivery blockers.
• Coordinate cross-functional collaboration across engineering, design, operations, and business teams.
• Ensure all deliverables comply with governance, regulatory, security, and quality standards throughout the delivery lifecycle.
• Support operational readiness, production deployment, and post-implementation activities.
• Perform Operations Manager responsibilities where required to support smooth production transition and post go-live operations.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Business, Project Management, or a related discipline.
• Candidates with significant relevant industry experience may be considered in lieu of formal academic qualifications.
• Minimum 5 years of experience in software delivery, programme management, Agile delivery, project management, or a related role.
• Proven experience managing end-to-end software or product delivery across the full Software Development Lifecycle (SDLC).
• Strong understanding of Agile and Scrum methodologies, with hands-on experience facilitating sprint planning, backlog management, retrospectives, and continuous improvement.
• Demonstrated experience managing delivery roadmaps, project plans, milestones, dependencies, and cross-functional workstreams.
• Excellent stakeholder management, communication, and facilitation skills, with the ability to align business and technical teams around shared delivery objectives.
• Strong risk and issue management capabilities, with experience proactively identifying, managing, and resolving delivery challenges.
• Familiarity with governance, compliance, regulatory, and quality assurance requirements within a software delivery environment.
• Experience working closely with engineering teams, with sufficient technical understanding to manage delivery dependencies and technical discussions without requiring hands-on development.
• Strong organisational, problem-solving, and collaboration skills, with the ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Professional certifications such as Project Management Professional (PMP), Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), PRINCE2, SAFe, or equivalent Agile or project management certifications.
• Experience working in cross-functional, Agile software development environments.
• Familiarity with project and Agile delivery tools such as Jira, Confluence, Azure DevOps, Microsoft Project, Miro, or equivalent collaboration platforms.

Work Location: Central

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.