Director, Process Support Engineer (Project Based)

Key Responsibilities

1. Engages with customers at a senior and management level to identify High Value Problems.  PSEs can progress within the Process Support Engineer job family where they will have increasing responsibility at N and N+1 for several products.  Or, they can switch to the Technical Director family to have more focus on the products at N+1 and N+2.

2. Work closely with BUs to develop DVS solutions to address customer High Value Problems

3. Drives the adoption of new technology at the customer site.  Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications. 

4. Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. 

5. Mentor and oversee technical development of entire PSE team at assigned location.  Implement appropriate training plans to enhance strength of the team

6. Responsible for demand planning and financial forecast of activity

7. Technology expert in multiple product lines in at least one BU

8. Expert integration knowledge

Functional Knowledge

• Demonstrates broad and comprehensive understanding of different systems, theories and practices

Business Expertise

• Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions

Leadership

• Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy

Problem Solving

• Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment

Impact

• Guided by segment/functional  strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business

Interpersonal Skills

• Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience 

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.