ENGINEER

Primary Responsibilities

· To plan, co-ordinate, schedule, organize, quality control, respond to and recover all the works executed under the contract

· To organize technical, performance and management reports including Incident Report, Monthly Report for (Client) Site as and when required

· To co-ordinate with (Client) Site Technical staffs, landlord and all other contractors/vendors as required to properly maintain and manage the said systems

· To understand and comply to SOP / SEOP & to perform wellness checks and undertake minor repairs / replacement works in all operational matters

· To control all workers entering in data centre vicinity, including his director, subcontracted and those nominated by (Client) Site, related to the works under the contract. As site engineer shall oversee their works, punctuality, work attire and work permit/employment passes if applicable. For security purposes, all workers shall have standard uniform for easy identification

· To respond to fault calls within a 5-10 minutes frame (on-site staff) and oversee the system recovery. Assist to coordinate with vendors such as those nominated by “(Client) Site” for recovery actions. The foremost objective of any recovery action is to prevent any further damage by (water, fire, etc) to the data centre IT equipment or to restore or maintain the power, aircon and facilities operating environment for our critical equipment such as servers and telecommunication facilities. All faults attended to shall be analysed for learning lessons and incorporated into existing procedures to proactively guard against future occurrences

· To assist in supervising and coordinating M&E and/or M&E related works and reconfiguration/minor projects carried out by other contractors in (Client) Site as and when required

· To carry out Preventive Maintenance on Mechanical & Electrical System according to site schedules (eg monthly, bi-monthly, quarterly, yearly basis or on ad-hoc basis)

· To serve as the main communication channel to (Client) Site for all matters with regards to this contract

· To record and report all faults, deficiencies and other unusual occurrences, eg for time and materials extended to relating work orders to (Client) Site Facilities Management Officers when carrying out facilities management scope

· The preliminary checklist for monthly shall be provided by the on-site FM engineer. The FM site engineer shall value-add to this by reviewing and expanding on the service plans to make it effective for meeting the performance measure specified

· FM site engineer shall maintain open communication channel with (Client) Site technical staffs throughout the contract term

· In the event the FM site engineer is unavailable, absent from work, medical leave, annual leave, a replacement engineer will be deployed at no additional charge to (Client) Site

· The FM site LEAD engineer shall attend to all FM related scheduled meetings as and when required by (Client) Site Facilities Management Officers

· The FM site engineer shall furnish (Client) Site incident reports with regards to any fault calls recorded. The incident report shall be forwarded to (Client) Site for record purposes not later than 24 hours after each fault occurrence

· Site FM team shall perform rotating shifts duties covering 24/7/365 throughout the contract term as per scheduled

· Cover duties as and when required by immediate Supervisor

· They are ready for any other works assigned to them as and when required by the Supervisor and Management, upon request.