Field Process Engineer (Front-End Semiconductor/ West)

Responsibilities

·      Provide on-site technical support to front-end semiconductor OEM and fabrication customers for fluid system, gas delivery, and process application challenges.

·      Diagnose and resolve complex tool, system, process, and fluid delivery issues impacting customer uptime, yield, reliability, and operational performance.

·      Conduct root cause investigations and recommend corrective and preventive actions to resolve customer concerns.

·      Support tool installation, startup, qualification, and troubleshooting activities within customer facilities.

·      Evaluate customer fluid systems and identify opportunities to improve performance, reliability, safety, and operational efficiency.

·      Provide technical expertise and best-practice recommendations for high-purity fluid systems and gas delivery systems.

·      Lead technical discussions with customer engineering teams and establish credibility through deep application and process knowledge.

·      Develop and maintain strong technical relationships with key stakeholders within front-end semiconductor OEM and fabrication customers.

·      Work closely with Sales to identify, develop, and promote application solutions, products, and engineering services opportunities.

·      Conduct customer site assessments and technical evaluations to identify opportunities for process improvements and solutions deployment.

·      Design and develop application solutions proposals in collaboration with Sales, Engineering Services, and Commercial Proposal teams.

·      Support technical clarification meetings, solutions presentations, and customer workshops as required.

·      Collaborate with global Engineering Services teams, Product Engineering, Product Management, and Strategic Account teams to resolve customer challenges and support business growth initiatives.

·      Provide customer insights, application feedback, and market intelligence to support product development and strategic account planning.

·      Support internal associates' technical knowledge development through product, application, and semiconductor process training.

·      Support the development and execution of commercialization plans and strategic initiatives to grow semiconductor products, application solutions, and engineering services business.

·      Leverage internal technical resources and subject matter experts to deliver differentiated customer solutions and experiences.

·      Extend technical support to strategic regional customers and distributor partners as required

·      Other duties and assignments as assigned from time to time.

Requirements

·      Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Materials Engineering, Instrumentation Engineering, or a related engineering discipline.

·      Minimum 5 years of relevant experience in front-end semiconductor OEMs, semiconductor fabrication facilities, application engineering, process engineering, tool engineering, field engineering, or technical customer support roles.

·      Hands-on experience supporting semiconductor manufacturing equipment, including installation, startup, qualification, troubleshooting, and performance optimization activities.

·      Strong understanding of semiconductor manufacturing processes such as Deposition, Etching, Photolithography, Implantation, and/or related wafer fabrication technologies.

·      Experience with high-purity fluid systems, gas delivery systems, and associated semiconductor process applications.

·      Knowledge of semiconductor tool architecture, subsystem interactions, and fab/sub-fab operations.

·      Familiarity with common failure modes including leaks, particle generation, flow performance issues, contamination risks, and system response challenges.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793 |   EA Personnel: Lionel Liew   |   Registration No:R1330693