Field Service Engineer

CompanyIntroduction:

SCREEN Holdings Singapore Pte Ltd, a wholly owned subsidiary of SCREEN Holdings Co., Ltd, with its headquarter based in Kyoto, Japan. The main activities of SCREEN Holdings Singapore Pte. Ltd. (HDSP) includes Sales and Technical Support of equipment to our dealers and customers in precision equipment and graphic arts products in the Southeast Asian region. SCREEN Holdings Singapore Pte. Ltd. provides advanced production systems from Japan and related technical services for the printed circuit board industry utilizing SCREEN’s core technologies such as direct imaging and image processing.

Field Service Engineer

Job Description & Major Responsibilities

Service Engineers install, service, support, upgrade and maintain SCREEN equipment. Training is provided to support multiple equipment types. They perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs or adjustments. Understand system parameters and interactions to allow process development and extensive electronic-mechanical troubleshooting on the equipment.

•        To support the team in meeting customers’ expectations and company’s expectations

•        To support machines and technically inclined

•        Direct support on machines at local/oversea customers’ fab and the workforce to ensure customer satisfaction amongst our customers.

•        To attend weekly meeting and presentation

•        To write technical report

•        To handle specific jigs during service jobs

•        To assist senior colleagues to perform higher-level job

•        To perform ad-hoc delivery work

•        To perform service/installation/troubleshooting job in local/oversea

•        To perform spare parts inventory control and recording.

Desired Qualifications / Requirements / Competencies

• Candidates should possess at least Nitec/Higher Nitec/Diploma in Electronics/Electrical/Microelectronics Engineering
• Fresh graduates are welcome
• Willing to travel
• Strong organisational skills and attention to detail
• Proactive and able to work with little direct supervision
• Ability to work independently as well as a good team player
• Team player with good communication skills
• Machine setup/installation/modification/servicing/trouble shooting/repair
• Demonstrate ability to work effectively with team members and customers
• Excellent troubleshooting and repair skills
• Require good communication skills, documentation, and customer service skills
• Proficiency in Microsoft Office, particularly Microsoft Excel, Microsoft Words and Microsoft PowerPoint