IT Engineer (Data Services)

Responsibilities, but not limited to

• Install, upgrade database systems, apply patches and implement changes when required. 

• Diagnose and resolve database errors ensuring high availability of database systems. 

• Manage databases access, backups and ensure compliance with database and security standards. 

• Perform changes to critical databases related to manufacturing and engineering. 

• Support incident, request, change, and problem management tasks associated with database operations. 

• Ensure SLA for incidents and service requests are met with high quality of work.  

• Provide oncall support, including outside of office hours. 

• Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met. 

• Perform business continuity planning and capacity forecast for database systems

• Collaborate with site customers on new database requirements, problem resolution and data flow requests. 

• Performance tuning of databases to ensure high performance and availability. 

• Monitor database performance proactively and perform analysis of cases to prevent recurring issues. 

• Review and enhance database monitoring when required. 

• Develop processes and operation procedures related to database operations. 

• Create and manage database reports, visualizations, and dashboards. 

• Engineer solutions and automations to improve productivity and efficiency of database operations and reliability and availability of the database systems. 

• Recommend and implement emerging database technologies. 

• Participate in worldwide collaboration for technical sharing and reference architecture alignment. 

Requirements

• Bachelor’s or Master’s degree in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields, or equivalent experience.

• Good understanding and hands-on experience in the following areas will be advantageous: Microsoft SQL Server, Oracle Databases, Linux and Windows operation systems. Programming and scripting languages such as Java, PowerShell and Python.

• Strong command of SQL and SQL server tools

• Effective oral and written communication with strong analytical, problem solving and project management skills.

• Embody Micron’s core values: 

People – Respect, develop, and empower others 

Innovation – Drive continuous improvement and breakthrough thinking 

Tenacity – Show grit and determination 

Collaboration – Build trust and foster teamwork 

Customer Focus – Deliver excellence and value