Lift & Escalator Consultant

As Lift & Escalator Consultant, you will be responsible for the Sales, Business Development and Project Management of lift advisory and consultancy services within the Industry and Infrastructure (I&I) Division. This role combines technical expertise, client engagement, and project delivery, supporting both business growth and high-quality consultancy outcomes.

Key Responsibilities

• Develop and execute go-to-market sales strategies and tactics to achieve or exceed assigned revenue and profitability targets within the defined scope and geography
• Support management in reviewing, evaluating, and developing strategies across service portfolios to improve profitability and/or achieve market acceptance
• Develop winning business proposals to put forth our value propositions as a leading provider of quality, safety, and sustainable solutions to customers 
• Manage the end-to-end customer journey, ensuring a delightful customer experience from acquisition through to after-sales support
• Build and maintain long-term partnerships that deliver tangible results for both clients and business partners
• Perform and review comprehensive lift and escalator audits, assessing the condition of equipment, advising on recommendations, and following up until closure
• Responsible for lift and escalator modernization projects, including schedule, budget and scope, while evaluating contractors on quality, timeliness, delivery compliance and operational efficiency

Key Requirement

• Bachelor’s Degree or higher in Mechanical or Electrical Engineering
• Min. 5 years of relevant experience in the lift and escalator industry
• Experience in project management and technical knowledge of lift and escalator systems, including operation, installation and modernization works
• Good understanding of applicable industry codes, regulations, and standards applicable within Built Environment, particularly relating to Lift and Escalator industry
• Target-oriented, analytical, and systematic, with strong problem-solving skills
• Clear and effective communicator with strong presentation skills and the ability to engage and manage stakeholders at all levels
• Good to have: Registration under the IES / ACES Lift & Escalator Inspector (LEI) scheme or qualification as a Professional Engineer (Mechanical or Electrical)
• A proactive, driven and professionally disciplined team player