On-site Applications Engineer

Company Overview

Flowserve is the world’s leading provider of industrial flow management solutions, producing engineered pumps, mechanical seals, valves, and actuators. We deliver innovative flow management services primarily for process industries worldwide.

Job Summary

Flowserve seeks a technically and commercially skilled Applications Engineer to develop tailored industrial solutions, collaborating closely with sales, development, and specialist teams to support customers and partners.

Responsibilities

• Handle all assigned activities at customer location. This includes all correspondence, open orders, drawings, recommendations, proposals, failure analysis, engineering/service support, provision of training, closing active quotations, coordination activities, establishment of KPIs with target setting and conducting quarterly and annual performance meetings.
• Evaluate customer requests and generate detailed solution proposals to address technical requirements
• Provide on-site analysis of failed seals and equipment and perform an in-depth root cause failure analysis (RCFA) as required, working with all departments at the assigned site to collect data for RCFA activity.
• Prepare comprehensive technical and commercial offers to support sales objectives
• Manage order acceptance, review, and preparation to ensure complete and accurate order processing
• Collaborate effectively with sales, development, and specialist teams to align solutions with business goals

Required competencies and certifications

• Demonstrated experience as an Applications Engineer or in a similar role such as Inside Sales Representative or Engineer
• Proficient communication skills to engage with clients and internal teams effectively
• Strong technical acumen and analytical thinking to assess and develop solutions
• Candidates should ideally be experienced in mechanical seals or relevant rotating equipment.
• Ability to interpret engineering drawings with a strong technical background with customer focus.
• Willing to station onsite in refinery/chemical plant environments
• Bachelor’s degree (BS or BA) in Mechanical Engineering