Parts Specialist (Up to $5k AWS VB / West)

[Job ID: 1611958]

Responsibilities:

• Prepare accurate and timely quotations for generator spare parts based on customer and distributor requests
• Process sales orders in SAP/ERP, and end-to-end tracking through delivery
• Monitor order status, backorders, and delivery timelines; follow up on delays.
• Coordinate with supply chain and logistics teams to ensure timely shipment and delivery
• Act as key contact for distributor enquiries on parts availability, pricing, and deliver
• Support distributors in identifying correct spare parts using parts manuals, BOMs, and technical documentation
• Provide advice on lead times, alternatives, and superseded parts
• Maintain parts pricing structures, discounting, and quotation consistency; support SAP price updates.
• Work with sales managers on competitive pricing strategies and margin control
• Liaise with service and engineering teams to validate part numbers and application suitability
• Support service, maintenance, overhaul, repair, and retrofit projects with accurate parts lists
• Monitor spare parts demand trends and support inventory planning for key distributors
• Coordinate with warehouse teams on stock allocation and urgent parts requests
• Track parts sales performance, backlog, and order fulfilment KPIs
• Prepare regular reports on parts sales, quotation conversion rates, and service support activities
• Highlight risks (e.g., stock shortages, delays) and propose corrective actions

Requirements:

• Diploma or Degree in Mechanical Engineering
• 2–5 years of experience in parts sales, aftermarket support, or customer service, preferably within genset, heavy equipment, or industrial engine environments
• Strong understanding of spare parts identification, parts manuals, BOMs, and technical documentation are required
• Proficiency in SAP or ERP systems for order processing, pricing, and inventory management

Advantages:

• Prior spare parts experience with engine manufacturers
• Familiarity with generator systems
• Experience working with distributors across regional markets

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25152371

EA License no.: 07C5771