Presales

Job Descriptions:

• Support the sales team by providing pre-sales technical consultation for audio-visual (AV) solutions.
• Understand customer requirements and recommend suitable AV systems and technologies.
• Prepare solution proposals, technical specifications, and system designs.
• Conduct site surveys to assess installation requirements and project feasibility.
• Develop equipment lists, bill of quantities (BOQ), and cost estimations.
• Prepare and review technical documentation, drawings, and schematics.
• Deliver product presentations, demonstrations, and technical briefings to customers.
• Respond to technical queries and provide product recommendations during the sales process.
• Coordinate with vendors, manufacturers, and distributors on product specifications and technical support.
• Work closely with the sales and project teams to ensure proposed solutions meet customer and business requirements.
• Assist in preparing tender submissions, technical compliance documents, and bid responses.
• Ensure all proposed solutions comply with relevant industry standards and customer specifications.
• Support project handover by providing technical documentation and solution briefings to the implementation team.
• Keep up to date with new AV technologies, products, and industry trends.
• Build and maintain strong relationships with customers, consultants, and business partners.
• Provide technical support during customer meetings, proof-of-concept sessions, and project discussions.
• Assist in troubleshooting technical issues during the pre-sales stage when required.
• Perform other duties and responsibilities as assigned by the Company from time to time.

Job Requirements

• Diploma or Bachelor's Degree in Electronics, Electrical Engineering, Information Technology, Audio Visual Technology, or a related discipline.
• Minimum 2–5 years of experience in a pre-sales, systems engineering, or technical support role within the audio-visual (AV) industry.
• Good knowledge of professional AV systems, including display solutions, projectors, LED walls, audio systems, video conferencing, control systems, and networked AV technologies.
• Experience in conducting site surveys and assessing technical requirements for AV installations.
• Ability to prepare technical proposals, system designs, equipment specifications, bill of quantities (BOQ), and cost estimates.
• Proficient in AutoCAD, Microsoft Office applications, and other relevant AV design or documentation software.
• Familiarity with AV manufacturers and products.
• Strong technical problem-solving and analytical skills with attention to detail.
• Excellent communication and presentation skills, with the ability to explain technical solutions to customers clearly.
• Able to work independently as well as collaboratively with sales, project, and technical teams.
• Good project coordination and time management skills, with the ability to manage multiple tasks and meet deadlines.
• Willing to travel to customer sites to conduct surveys, attend meetings, and provide technical support when required.
• A proactive, customer-oriented attitude with a commitment to delivering high-quality service.