Pre-Sales Engineer – Smart Metering

Responsibilities:

Customer Engagement & Technical Solutioning

• Act as the lead technical expert in pre-sales engagements with facilities company, building management system and building owner for smart metering deployments.

• Conduct detailed site surveys, needs assessments, and gap analyses to understand customer operational and technical requirements.

• Architect end-to-end smart metering solutions — including AMI head-end systems (HES), meters, communication networks (RF mesh, PLC, cellular), IoTs sensors and MDMS integration.

• Develop and deliver compelling technical presentations, product demonstrations, and proof-of-concept (PoC) engagements.

Proposal & Tender Management

• Lead the technical response to RFPs, RFIs, and tenders — producing solution architecture documents, BOMs, technical compliance matrices, and effort estimates.

• Collaborate with product, engineering, and commercial teams to craft winning proposals that align with customer specifications and commercial targets.

• Define and document system design specifications, network coverage models, data throughput calculations, and cybersecurity frameworks for submitted bids.

Cross-Functional Collaboration

• Bridge the gap between field sales, product management, software, and delivery/implementation teams to ensure technical feasibility of proposed solutions.

• Provide structured customer feedback and market intelligence to inform product roadmap decisions and feature prioritisation.

• Support the post-sale transition by creating detailed handover documentation for delivery and project management teams.

Market & Regulatory Intelligence

• Monitor smart metering regulatory frameworks, standards (IEC 62056 DLMS/COSEM, ANSI C12, EN 13757, G3-PLC), and government mandates across target markets.

• Track competitor product offerings, technology trends (IoT, edge computing, AI-driven grid analytics), and emerging procurement frameworks.

• Represent the company at trade exhibitions, technical conferences, and industry forums (e.g., DistribuTECH, Metering Europe).

Requirements:

• Bachelor's degree (or higher) in Electrical Engineering, Electronics Engineering, Power Systems, or a closely related discipline.

• Minimum 5 years of experience in smart metering, AMI, energy management, or related utility/electrical technology sectors.

• Hands-on experience with smart meter hardware (single-phase and three-phase electricity meters) and metering communication protocols (DLMS/COSEM, OBIS, MBUS).

• Strong knowledge of AMI network communication technologies: RF mesh (e.g., LoRaWan, NB-IoT, Wi-Fi, Zigbee, Sigfox, BLE and Wire-Pas), PLC (G3-PLC, PRIME), NB-IoT, LTE-M, and 4G/5G cellular.

• Proficiency with AMI Head-End Systems (HES), Meter Data Management Systems (MDMS), and integration with billing, OMS, and GIS platforms.

• Familiarity with cybersecurity standards applicable to smart grids: IEC 62351, NERC CIP, GDPR/data privacy considerations.

• Experience with power quality analysis, load profiling, revenue protection, and tamper detection in metering deployments.

• Proven track record supporting successful commercial bids and tender responses in B2B technology sales environments.

• Ability to create technically rigorous yet commercially persuasive documentation — solution architectures, technical white papers, TCO models.

• Experience presenting at executive/C-level within utility organisations, demonstrating business value alongside technical depth.

• Proficiency in data analysis tools (Python, SQL, Power BI) for system performance modelling and pilot evaluation.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411