Product Engineer (Water Quality Instruments)

[Job ID: 1643544]

Responsibilities:

• Develop in-depth knowledge of water quality instruments and their applications.
• Provide technical support to distributors and internal stakeholders.
• Perform hands-on testing, diagnostics, and product troubleshooting.
• Manage warranty claims, issue return goods authorizations (RGA), and track replacement shipments.
• Collaborate with design teams to create technical materials such as application notes, manuals, videos, and marketing collaterals.
• Work closely with sales and marketing teams to deliver product expertise and support initiatives.
• Conduct product training, seminars, and workshops for distributors and customers.
• Assist in developing product documentation, including manuals, presentations, and FAQs.
• Organize webinars, seminars, and product launch events.
• Prepare and distribute newsletters and updates.
• Stay updated on industry trends by attending exhibitions and related events.

Requirements:

• Bachelor’s Degree in Science or Engineering, preferably with a background in Chemistry or Environmental Science.
• Minimum 2 years of laboratory testing experience, preferably in electrochemistry products such as meters and electrodes.
• Strong communication skills, both written and verbal.
• High attention to detail with strong organizational abilities.
• Ability to work independently as well as collaboratively in a team environment.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Felicia Chiam Kar Min
EA Personnel Reg. No.: R25152370
EA Licence No.: 07C5771