Sales Manager

Samsung Electronics Device Solution is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world.

About the Role:

The Sales Manager, Global Account Management will be responsible for managing a strategic global customer account and supporting the sales of memory products across relevant regions. The role will serve as the primary commercial contact for the assigned account and coordinate closely with the customer, Headquarters, regional sales teams, product teams, supply chain, quality, and other internal stakeholders. The successful candidate will be expected to manage account performance, customer demand, pricing, supply coordination, and ongoing business issues while building a strong and sustainable long-term customer relationship.

Responsibilities:

• Manage sales activities and account performance for an assigned strategic global customer.
• Achieve revenue and sales targets for the assigned account and product portfolio.
• Serve as the primary commercial contact for the customer and coordinate account-related matters across regions.
• Manage RFQs, quotations, pricing discussions, and commercial negotiations.
• Develop and execute account plans in alignment with Headquarters and regional sales strategies.
• Monitor customer demand, sales forecasts, product requirements, and supply status.
• Coordinate closely with product, supply chain, operations, quality, and Headquarters teams to support customer requirements.
• Represent the customer’s requests, priorities, and business perspectives to relevant internal stakeholders.
• Manage customer issues and ensure timely communication, escalation, and resolution.
• Build and maintain strong relationships with key customer stakeholders across different functions and regions.
• Conduct regular business reviews with the customer and internal stakeholders.
• Prepare weekly and monthly sales reports, forecasts, account updates, and management presentations.
• Monitor industry trends, customer business developments, competitor activities, and memory market conditions relevant to the assigned account.
• Work closely with Headquarters, regional teams, and the US sales organization to ensure consistent global account support.

Qualifications:

• Diploma / bachelor’s degree in Electronics, Electrical Engineering, Business Administration, or a related discipline.
• Minimum 8 years of experience in sales, account management, or a related commercial role within the semiconductor or electronics industry.
• At least 5 years of experience managing key or strategic customer accounts.
• Experience working with global customers and cross-regional stakeholders is preferred.
• Good understanding of semiconductor products, customer demand, pricing, supply chain, and commercial processes.
• Strong account management, negotiation, communication, and stakeholder management skills.
• Ability to coordinate effectively across Headquarters, regional offices, and cross-functional teams.
• Strong analytical and reporting capabilities.
• Customer-focused, responsible, and able to manage multiple commercial priorities.