Senior Manager / Manager, Data Centre Engineering Support (DCES)

About STTGDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, Italy, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

🌟 Collaborative and vibrant workplace: We celebrate diversity and the power of teamwork. We value every idea and strive for constant improvement through collective innovation

📈 Opportunities for growth: At STT GDC, we don’t just offer roles – we cultivate long-term career pathways. Through professional development programs, mentorships and stretch assignments, we are committed to enabling you to grow and reach your full potential.

Key Duties and Responsibilities

As Senior Manager / Manager, Data Centre Engineering Support (DCES), you will collaborate across stakeholders to ensure data centre uptime, cost efficiency, and optimal performance, while driving effective problem resolution and aligning engineering support with business objectives.

• Provide leadership to the DCES team and support the planning, development and implementation of strategic goals
• Assists the Head of Department in managing team performance, including goal setting, performance review and learning & development.
• Act as the Mechanical, Electrical & Plumbing Subject Matter Expert for Singapore data centres.
• Champion the Problem Management process, and serve as the rotating duty Incident Manager in accordance with ITIL frameworks.
• Lead energy management initiatives, including energy audits, optimisation programmes, engineering works, retrofitting projects, and financial evaluation of energy efficiency measures.
• Oversee the procurement of technical services and works, and manage contracts, including the administration and renewal of existing service agreements
• Manage technical certification programmes (e.g., ANSI/TIA-942, Green Mark, ISO) from planning through to certification.
• Collaborate with the Technology & Project Delivery team to enhance maintainability and build quality.
• Develop, verify and review technical policies, processes, procedure and work instructions, including maintenance framework and best practices.
• Establish frameworks to ensure compliance with applicable acts, regulations, standards and approved code of practices in relation to building operations.
• Drive technical learning and development initiatives for Singapore data centres.
• Support customer technical audits and provide relevant management information as required.
• Any other duties or projects as assigned by the Management

Requirements

• Degree in Electrical Engineering
• 5–8 years of relevant experience in operations, maintenance, commissioning, construction, and/or design of mission-critical facilities.
• Data centre experience is preferred.
• Excellent knowledge in MEP operations and building facilities related systems, such as Switchgears, UPS, Generators, CRAUs, etc
• Proven track record in leading certification programs, including ANSI/TIA-942, Uptime, BCA-IMDA Green Mark for Data Centres, SS 564, LEED and ISO.
• Relevant certifications in energy and environmental management (e.g. SCEM, SGBC Green Mark Professional, LEED GA/AP) would be advantageous.
• Professional certifications (e.g., CEng, PE, PMP, Uptime Accredited Tier Designer/Specialist) are preferred.
• Familiarity with international standards such as ASHRAE, Uptime, ISO, NFPA, and Singapore Standards
• Proficient in Microsoft Office applications (Outlook, Excel, Word, PowerPoint)
• Strong stakeholder management and communication skills
• Ability to work independently and perform effectively under tight timelines