Senior Technical Engineer

Scope

The primary task of the Senior Technical Engineer is to render product and application-relatedtechnical assistance and support to internal and external customers. You will be working closely with the front-line team and will be involved in the development, implementation, organization, maintenance, and updating of all technical-related matters. The Senior Technical Engineer is expected to be a team player and is responsible to ensure the effectiveness of the Technical team.

Responsibilities (including,but not restricted to)

• Plan, execute, manage and continue to improve the Technical & QA/QC functions.
• Comply, execute, maintain & update QA/QC processes.
• Ensure that QA/QC team meets external and internal audit requirements.
• Support in the development, implementation, organization, and update of technical-related materials.
• Identify, analyze, investigate, propose, and resolve technical and quality issues.
• Conduct root cause analysis, control, and review measures.
• Set clear objectives, evaluate progress, and instill a high-performance culture with a focus on teamwork, service excellence, and ownership for resolving customer issues.
• Develop technical training content and provide training for internal & external customers.
• Ensure high-quality, up-to-date documentation process
• Conduct scheduled audits or surveillance check on existing suppliers.
• Conduct audits to approve and qualify new suppliers for existing and new product range
• Quality assurance on supplier compliance to product requirements and QA/QC standards.
• Obtain new and maintain product certifications aligned with the company’s target markets requirements and business development strategy
• Communicate and coordinate with all product testing and certification parties.
• Continuously learn and improve internal QA/QC capability and competencies.
• Continuously learn about market and competitor product development and performance requirements providing input and tactical direction to the business on technical support and services.
• Ability to translate technical information into marketing lingo, challenging the norm.

Requirements

• Minimum 5 years’ experiences in engineering
• Degree in relevant engineering faculty, preferably mechanical engineering
• Demonstrates strong critical thinking when managing issues by proactively identifying risks and implementing actions to prevent or correct the issues
• Strong market research skills, highly analytical, highly detailed, and an academic
• Committed, hard-working, and able to rough it out
• Self-motivated, proactive, and highly independent
• Strong written and oral communication skills
• Excellent collaboration and interpersonal skills to work with stakeholders at the global level

Other Information:

• Location: Woodlands Close (Singapore - Near Admiralty MRT)
• 5 days of Work (Monday – Friday 9 am to 6 pm)