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Senior Technical Service & Engineering Manager

salary Salary :

$8,000 - 12,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Senior Technical Service & Engineering Manager

Company Overview

Hwappu Group (ワップ コーポレーション) is an integrated environmental enterprise with product development, manufacturing, and sales. It operates R&D and service centers in Japan, Singapore, America, Thailand, and China.

Job Summary

Lead technical operations, after-sales service, and engineering support for water purification and intelligent equipment, ensuring system stability and operational excellence across Singapore and regional markets.

Responsibilities

  • Lead and manage technical operations and after-sales service for water purification systems, smart water dispensers, vending machines, and related equipment to ensure high service quality and equipment reliability
  • Develop and implement technical standards and procedures to enhance service efficiency and operational consistency across locations
  • Oversee installation, troubleshooting, and urgent repair of machines on-site to minimize downtime and maintain customer satisfaction
  • Build, train, and lead a localized technical service team to deliver effective field support and continuous improvement
  • Analyze technical failures and operational issues to develop preventive measures and optimize system performance
  • Coordinate with cross-functional teams and regional offices to align technical service strategies and share best practices
  • Monitor key performance indicators related to equipment stability and service delivery to drive continuous operational excellence

    Requirements
  • Willing to work 6 days per week
  • Proficient in both English and Chinese (spoken and written)
  • Hands-on, proactive, and willing to troubleshoot and resolve issues on-site
  • Strong problem-solving mindset with a sense of ownership
Original job Senior Technical Service & Engineering Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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