Service Technician

Role Summary

Install, commission, diagnose and repair cleaning machines including autonomous cleaning machines. The role combines hands-on technical work at field sites as well as regional exposure.

Key Responsibilities

• Service & Repair: Perform on-site diagnostics, repairs, and calibrations on Nilfisk floorcare machines
• Preventive Maintenance: Execute scheduled PMs, change wear parts, verify combustion/heating performance, and document findings with photos and checklists.
• Diagnostics & Root Cause: Use electrical schematics, pressure/flow/temperature measurements, and error logs to identify root cause
• Customer Experience: Explain work performed, coach operators on correct use and daily care, and capture feedback; escalate product issues with clear evidence.
• Parts & Inventory: Manage van stock and returns; create accurate parts quotes and ensure timely ordering/consumption booking.
• Documentation: Complete service reports, checklists, photos, serial within 24hrs
• To perform ad-hoc tasks as assigned from time to time.

Job Requirements

• Diploma/Certificate in Electrical/Electronic/Mechanical Engineering or related field (or equivalent experience).
• 0-2 years field service experience with industrial/commercial equipment
• Working knowledge of single/three-phase systems, low-voltage controls, sensors, relays, contactors, burners, pumps, and hydraulics.
• Ability to read electrical/mechanical schematics and interpret error codes.
• Candidates without experience are welcomed to apply.