Software Developer (Salesforce)

Responsibilities:

•⁠  ⁠Independently lead Salesforce implementation and enhancement projects

•⁠  ⁠Translate business requirements into functional and technical solutions

•⁠  ⁠Lead integration design between Salesforce and third-party platforms

•⁠  ⁠Manage project timelines, risks, dependencies, and stakeholders

•⁠  ⁠Coordinate with business users, developers, QA teams, vendors, and project managers

•⁠  ⁠Support SIT/UAT, deployment, and post-go-live activities

•⁠  ⁠Ensure adherence to Salesforce best practices and delivery standards

•⁠  ⁠Lead and mentor junior consultants and developers

Core Skill Requirements:

— Sales Cloud Technical & Integration

•⁠  ⁠Strong experience leading Sales Cloud projects

•⁠  ⁠Experience integrating Salesforce with third-party applications such as WhatsApp, Google, and Meta.

•⁠  ⁠Hands-on expertise in Apex, APIs, integration patterns, and data migration/synchronization

•⁠  ⁠Experience with lead management and customer engagement integrations is preferred

Marketing Cloud Functional & Technical

•⁠  ⁠Strong functional and technical expertise in Salesforce Marketing Cloud

•⁠  ⁠Experience leading lead nurturing and customer journey implementations

•⁠  ⁠Experience integrating Marketing Cloud with Sales Cloud and external platforms

•⁠  ⁠Familiarity with Journey Builder, Automation Studio, segmentation, and API integrations

•⁠  ⁠Understanding of customer engagement and lead lifecycle processes

•⁠  ⁠Data Cloud experience is preferred

Service Cloud, Agent force & Experience Cloud

•⁠  ⁠Strong functional and technical expertise in Service Cloud, Agent force, and Experience Cloud

•⁠  ⁠Experience leading Service Cloud and Experience Cloud projects

•⁠  ⁠Experience with chatbot, portal, and digital servicing enhancements

•⁠  ⁠Familiarity with Case Management, Omni-Channel, Knowledge Base, and Digital Engagement