Staff Product Manager

About us

Since the 1930s, the way we commute, socialise and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.

At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah & Zoey. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services.

Job description
(i) own and maintain the company product roadmap, including a 6-weekexecution roadmap and the quarterly roadmap, breaking large product themes into shippable milestones and deciding what is V1, V2, or cut;
(ii) write and maintain PRDs, specs, user stories, acceptance criteria and QA criteria across HealthOS, AI RM, Smart Match, patient onboarding and evaluation flows, doctor workflows, prescription renewal journeys, retention and follow-up flows, subscription and reorder experiences, internal operations tools, marketing and growth product work, and the app and web product experience;
(iii) run the product operating rhythm — product planning, sprint priorities, blocker tracking, owner mapping, launch readiness reviews and post-launch reviews — keeping product, engineering, QA, clinical, marketing and operations aligned;
(iv) tie product work to measurable business, patient, clinical and operational outcomes;
(v) work with the Principal AI Architect and AI/ML Product Engineer to turn AI primitives into safe, testable, shippable product capabilities; and
(vi) gather and prioritise cross-functional requirements across clinical, operations, customer support, marketing and engineering.

What we’re looking for from you

• Strong knowledge of HTML, CSS, and Javascript/Typescript

• Proficiency with React for client-side development and Node.js for backend development

• Experience with relational database (e.g. PostgreSQL)

• Experience in production development of RESTful APIs

• eCommerce experience. You have experience building eCommerce platforms (e.g. customer management, transactions, order, invoicing) and have the requisite skills to meet the technical demands.

• Startup experience. You will have a huge passion for startups and fast-growing teams. You will have been part of the journey of a successful startup.

Why join Ordinary Folk?

Our mission is to revolutionise the way people access medical treatment.

We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Working with medical professionals in each country, who are armed with decades of expertise in their specialised fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

Looking for the highlights?

• We’re one of the fastest-growing healthcare companies in Asia.
• You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.
• Join a team of 40 on the ground floor of an exciting start-up ready to blast off.
• Employee equity scheme giving you a share in the company and the work we do.
• A development allowance so you can upskill yourself and your career.

What is working at Ordinary Folk like?

We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.

Our team is based around Asia. For this role, you'll be based in our Singapore office 4 days a week, with flexibility to work remotely one day. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.

Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.

Contact and apply to [email protected]