Strategic Account Manager (Aviation Industry)

Our client is the world’s largest independent aerospace distribution company. Currently, they are seeking for Strategic Account Manager who will be responsible to formulate strategic sales plan for existing and potential customers within an assigned territory or customer base. The ideal candidate will serve as a face of the company and the primary facilitator in the development of long-term, mutually rewarding relationships that continually meet critical customer needs, gain loyalty, and grow strategic, profitable sales.

JOB DIMENSION (SCOPE)

• Establish account programs per customer to develop the customer relationship and sales to reach the targets.
• Determine the needs, demands and expectations of customers and prospects.
• Signalize the market trends and developments, use, and expand your professional network in order to create (new) business and identify possible market opportunities and possible threats.
• Organize and plan the internal and external commercial information streams in an effective and efficient manner.
• Initiate timely actions for the successful delivery of products and services according to customer needs.
• Develop sound relationships with all stakeholders.
• Generate leads, follow up on these and close them in with new business.
• Create new business by winning accounts from the competition and market while introducing new product lines.
• Lead contract negotiations and coordinate contract implementation and performance reviews with customers and internal stakeholders.
• Work closely together with the customer service team and inform them on customer specific requirements for order handling and quotation, so the organization will meet customer’s expectation.
• Initiate customer reviews, take the lead in actions and manage customer expectation, so they are in line with what the organization can and should deliver.
• Perform other tasks and projects as required to meet the customer and organizational needs.

JOB REQUIREMENTS

• Has a Bachelor’s Degree or similar level of work experience within the industry and other professional (business) training.
• Has a minimum of 3 years’ experience in a similar role, preferably within the aerospace industry.
• Understands/has experience in APAC business culture.
• Has a strong work ethic, emphasizes teamwork, has got a good presence and positive attitude and is service directed.
• Is very customer focused and result driven.
• Is entrepreneurial and has solid persuasion and influencing skills.
• Has good listening and organizing skills.
• Is analytical and can interpret information easily.
• Can travel frequently
• Is championing and enacting our company values: Agility, Intelligence, Empathy, and Integrity.

Onion Search Pte Ltd

EA License No: 24C2108

EA Personnel: Clover Lai Kah Wai

EA Personnel No: R24120119