System Specialist

System Specialist (T1 BHS, Changi Airport)

Vanderlande provides life-cycle services for material handling systems, with Maintenance Services playing a crucial role in ensuring smooth operations. The Baggage Handling System (BHS) at Changi Airport Terminal 1 (T1) is a critical part of the airport’s infrastructure, requiring high availability and reliability. As a System Specialist, you will be responsible for supporting and maintaining the system on-site, ensuring operational continuity and efficiency.

Key Responsibilities

• Provide Level 2 technical support for the maintenance team at T1 BHS, Changi Airport (mechanical, electrical, and low-level control systems – PLC, FSC).

• Work as part of the on-site maintenance team that operates in a 24x7 environment.

• Execute preventive and corrective maintenance activities to ensure high system reliability.

• Act as the primary customer contact, providing clear communication and ownership, and advising on actions to minimize downtime.

• Provide training and guidance to maintenance and operational staff, and be available for on-call duty for critical system failures outside regular working hours.

• Collaborate with the hotline team and escalate to Level 3 support when required.

• Investigate incidents, perform troubleshooting, and provide detailed reports on root causes and solutions.

• Assist in system improvements and modifications to enhance performance.

• Support projects initiated by the Service department as a Project Engineer where required.

• Lead project execution, onsite configuration, commissioning, and testing, monitoring quality of controls deliverables, and driving continuous improvement actions, including night work as required.

Qualifications:

• Diploma/Degree in Electrical, Mechatronics, Automation, or a related field.

• Minimum 5 years’ experience in material handling systems (baggage handling, warehouse, or parcel systems) with exposure to low-level control systems (PLC, FSC, SCADA).

• Experience with Siemens control systems (PLC & SCADA).

• Strong analytical and troubleshooting skills to resolve technical issues efficiently.

• Familiarity with CMMS (e.g., IBM Maximo or equivalent) for maintenance tracking.

• Ability to work independently and within a team in a high-paced airport environment.

• Excellent communication skills in English (spoken and written).

• Assertive team player and proactive.

• Willingness to work in a 24/7 operational environment and be on-call as needed.