Systems Engineer (VOIP)

Project Management

• Lead the design, build, and implementation of Tier-1 turnkey projects for public sector clients.
• Install, configure, test, and commission telecommunication and IT solutions, ensuring smooth transition from project handover to operations.
• Perform OS hardening and security compliance (e.g., CIS benchmarks, patch management, vulnerability remediation).
• Prepare technical documentation, implementation guides, security hardening checklists and troubleshooting procedures.

Operations & Support

• Provide 24/7 technical support (on a rotational or standby basis) for mission-critical systems, ensuring minimal downtime.
• Troubleshoot and resolve complex issues across systems, networks, and firewalls.
• Conduct Vulnerability Assessment & Penetration Testing (VAPT) in line with security policies, ensuring vulnerabilities are remediated promptly.
• Collaborate with global vendors to escalate, track, and close technical issues.

Client & Vendor Engagement

• Act as a client-facing technical lead, able to understand requirements, environments, and constraints.
• Conduct technical workshops, solution briefings, and compliance reviews for stakeholders.
• Liaise with global vendors on system updates, integration, and security advisories.

Leadership & Mentorship (For Senior position)

• Provide technical guidance, coaching, and mentorship to junior engineers.
• Ensure that team members follow engineering best practices, security standards, and documentation guidelines.
• Support knowledge transfer within the team through structured learning sessions.

Requirements:

• Degree or Diploma in Engineering, Computer Science, or related discipline with specialization in Communications Engineering, Computer & Software Engineering, Cybersecurity, Artificial Intelligence, or Data Analytics.

• Professional certifications such as CCNP, RHCE, VMware VCP, CISSP, CEH, OSCP, Fortinet NSE, Palo Alto PCNSE, AWS, CKA, or 5G-related are highly desirable.

Technical Skills

• Experience in high-availability and mission-critical environments is highly desirable.
• Operating Systems:Strong in Linux (RHEL, CentOS, Ubuntu) and Windows Server.
  Experience with CIS hardening, patching, and compliance enforcement.
  Networking:Hands-on experience with Cisco and Dell switches (L2/L3, VLANs, routing, BGP, spanning tree).
  Solid knowledge of TCP/IP, routing, and troubleshooting.
  Firewalls & Security:Practical experience in Fortinet, Palo Alto firewalls (VPNs, NAT, security policies, threat prevention).
  Experience conducting VAPT and remediation activities.
  Compliance & Security Frameworks:Familiarity with IM8, ISO27001, PDPA and government security guidelines.
  Experience in audit preparation, security reviews, and compliance documentation.
  Virtualisation & Cloud:VMware, HyperV, or OpenStack (Private Cloud / Virtualisation Platforms).
  Knowledge of containers (Docker, Kubernetes, Tanzu) and cloud (AWS, Azure) is a plus.
  Databases:Experience with MySQL, PostgreSQL, or Oracle databases.
  

Soft Skills

• Strong analytical and problem-solving capabilities with a hands-on approach.
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
• Excellent presentation, documentation, and public speaking skills.
• Collaborative team player with strong interpersonal skills.
• Independent, self-motivated, and adaptable in handling fast-paced projects.

Others

• Willingness to provide on-call support when required.
• Ability to travel locally and overseas for projects and vendor engagements.
• Prior working experience with public sector agencies or government projects is an advantage.
• Location: Alexandra
• Monday to Friday

JOB ID: 7XR8WX

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse