Technical Lead Manager (Systems & Infrastructure) Up to $8000 AMK #5252

Job Responsibilities:

• Lead the technical delivery of IT infrastructure and system implementation projects, ensuring deliverables are completed within scope, schedule, budget, and quality requirements

• Act as the primary technical lead for system deployment, integration, testing, commissioning, and operational handover activities

• Work closely with Project Managers, customers, vendors, and internal stakeholders to define technical requirements, implementation plans, and project milestones

• Design, configure, implement, and troubleshoot enterprise IT infrastructure, including Windows and Linux servers, virtualization platforms, databases, and network devices

• Perform system installation, configuration, debugging, root cause analysis, and issue resolution during project execution and site deployments

• Manage and administer SQL databases using SQL Server Management Studio, including database setup, backup, restoration, performance tuning, and query optimization

• Design, configure, and support network infrastructure, including switches, VLANs, IP addressing, routing, and connectivity troubleshooting

• Lead technical reviews, system integration activities, Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and user acceptance activities

• Support cybersecurity implementation by conducting vulnerability assessments, hardening activities, security compliance checks, and mitigation planning

• Provide technical expertise for access control and security systems, including CCTV, card access systems, key management systems, gantries, and integrated security platforms

• Develop and maintain technical documentation, system architecture diagrams, implementation procedures, test reports, and operational manuals

• Manage subcontractors and vendors to ensure technical deliverables, installation quality, and project timelines are achieved

• Mentor and provide technical guidance to engineers and site teams throughout project implementation

• Conduct customer presentations, technical workshops, user training, and knowledge transfer sessions to ensure operational readiness

• Drive continuous improvement initiatives, technical best practices, and system reliability enhancements across projects

Job Requirements:

• Degree or Diploma in Computer Science, Computer Engineering, Information Technology, Information Systems, IT Security, or a related discipline

• Minimum 7 years of hands-on experience in IT infrastructure, systems integration, system deployment, or project implementation environments

• Proven experience leading technical delivery of enterprise IT projects involving infrastructure, networking, databases, and system integration

• Strong knowledge of Microsoft Windows Server, Linux operating systems, Active Directory, virtualization technologies, and enterprise IT infrastructure

• Strong experience in SQL database administration, SQL Server Management Studio, database design, and query troubleshooting

• Good understanding of networking concepts, including TCP/IP, VLANs, routing, switching, firewalls, and network troubleshooting

• Experience with cybersecurity concepts, vulnerability assessments, security hardening, and compliance requirements

• Familiarity with access control and security systems such as CCTV, card readers, biometric systems, key management systems, and integrated security platforms is highly advantageous

• Basic understanding of software development lifecycle (SDLC), system integration methodologies, APIs, and application deployment

• Strong problem-solving, troubleshooting, stakeholder management, and project coordination skills

• Able to lead technical teams, manage multiple project activities, and work independently in a fast-paced environment

• Professional certifications such as Microsoft, VMware, Cisco, ITIL, PMP, PRINCE2, or cybersecurity certifications will be an added advantage

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role. 

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EA License No: 90C3494 | EA Personnel No: R22107764 | EA Personnel Name: Sharmila Damodharan