Train Captain

Job Title: Train Captain, NSEWL

Role Responsibilities

·        Train Captain plays an important role inoperating the SMRT North-South and East-West line passenger trains ensuring asafe, secure, reliable and efficient commute for commuters and to achieve theoverall train service standards.

·        He/she must be well-versed with train operationsand the functions of the rail systems and equipment to make sound andoperational safe decision to maintain and improve train service standards andreliability.

·        He/she must be able to communicate effectivelywith the Operations Control Centre (OCC) and make in-train public addressannouncement to provide operational and train information to commuters onboardtrain

·        Provide professional image and excellent serviceto enhance commuters travel experience

·        Operate passenger trains competently within-depth knowledge of train operations and technicalities that includeanalyzing of train faults systematically ensuring delays and incidents arisingin train service responded promptly and handled appropriately 

·        Adhere to organizational standard operatingprocedures (SOPs) and work instructions to provide safe, secure, reliable andefficient train service while operating a train 

·        Make effective radio communication withOperation Control Centre to report operational and situation updates 

·        Make in-train public address announcement toupdate operational and train information to commuters onboard trains

·        Be vigilant and report to Operation ControlCentre of any safety and security threats and/or infringement within railwaypremises

·        Perform emergencies response procedures andassist in rail service incident management recovery and incident investigationsin accordance with organization service recovery standard operatingprocedures 

·        Assist commuters in distress, or casualtiesduring an emergency 

·        Participate in the continuous improvement ofwork systems and processes

Qualifications & Work Experience

·        NITEC in an Engineering discipline.

·        Able to work shift including weekends and public holidays

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.