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Workshop Manager
Job Description
· Build and develop customer relationships through the provision of excellent customer service and meeting client needs.
· Development of Procedures, detailed Engineering calculations, drawing and specifications.
· Ensure smooth operation of workshop and services including overseeing of workmanship, managing staff and equipment, completing required documentation and fulfilling all customer orders.
· Lead, supervise and monitor the workshop performance and customer satisfaction, take corrective measures as needed.
· Responsible for managing the workshop's income, costs and expenditure.
Requirements
· Min. 10 years’ experience in related areas, and 5 years in management level in a MNC manufacturing environment.
· University Degree in Mechanical, Electrical, Automation, Industrial Engineering, a Master or MBA program is preferred.
. Good Working Knowledge in Marine Engine overhauling Procedures
· Process-driven and able to face challenges to meet customer’s expectation on service and quality.
· Strong leadership and results oriented.
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