Workshop Manager (Automotive)

Job Highlight:

• Local Based MNC
• Monday - Friday, 8AM - 530PM
• AWS & VB
• West Region

About the Role
To station at workshop and ensure smooth day-to-day operations of workshop. Responsible for Key Result Areas like Financial, Performance, Customers, Satisfaction, Internal Business Processes and learning & Growth of staff under direct supervision.

Key Responsibilities

• Support the Division Head in managing the Automotive Services operations and ensure all KPIs are met.
• Lead thorough technical investigation on vehicles involved in incidents and submit report findings.
• Analyze data not limited to material consumption and turnaround time to improve overall workshop operations and productivity.
• Work with Purchasing & Logistics Dept to control inventory availability and cost.
• Achieve cost savings for the division through product development, material control, operation processes, and innovation initiatives.
• Update engineering policies, safety guidelines and standards to ensure compliance and relevance.
• Ensure all workshops are kept abreast of the latest procedural and technical developments and conduct training as needed.
• Monitor branch performance against the targets set and take initiative to meet or exceed the targets.
• Provide ground leadership to guide, coach and motivate the workforce and to nurture a culture of quality customer service, good work safety & housekeeping practices and continuous learning.
• Conduct periodical performance review of workshop personnel to ensure that the work attitude and performance meet the company’s objectives.
• Formulate and implement an effective organization chart based on the best job fit, subject to staff competency and suitability for the position.
• Promote an amicable work environment and ensure there is an efficient flow of relevant information within the department.
• Chair meeting with both external and internal stakeholder in relation to workshop business and operations.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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Toh Cheng Jie (Martin)

Registration Number: R23117397

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)