Analyst, Regional IT Operations

Corporate IT is the backbone of our business. Our team helps Sea develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences and support to our employees at Sea by providing responsive helpdesk service, stable networks and reliable IT systems.

Reporting to the Regional IT Operations Manager, you will work across Corporate IT teams for designated country to drive and build up robust IT operations.

Job Description:

• Work closely with local business teams to understand business objectives and IT requirements.
• Develop strong relationships with business partners and other external parties.
• Act as a liaison between Corporate IT and different stakeholders to ensure smooth operations, support and delivery of IT services.
• Dive deep into local IT operations and have a profound understanding of their environments.
• Proactively monitor and report on operational status, deliverables, risks and issues to ensure business objectives are accomplished.
• Partner with other teams to initiate and execute strategic improvement initiatives to drive organizational change management.

Job Requirements:

• Bachelor in Computer Science, Information Technology, or a related field.
• Minimum 0-2 years of relevant experience operating in a similar role. Fresh graduates are welcome to apply.
• Experience developing and enforcing standards, policies, and procedures.
• Project management experience with the ability to prioritize and good time management.
• Engagement capabilities to manage stakeholder and internal and/ or external partners.
• Good leadership skills with the ability to coordinate and communicate effectively to manage operational activities.
• Good communication skills, result oriented, with strong analytical and problem-solving capabilities to ensure the progression for operational issues/ projects.
• Ability to multitask in a fast pace environment with clear strategic mindset of processes.
• Technical skills/background in network/system is an added advantage.
• Willingness to travel at short notice.