Coordinate and work with vendors on telephony infrastructure and trunk services
Perform preventive maintenance of telephony systems
Conduct reviews and feedback on the maintenance
Manage ad-hoc maintenance job
Support on customer exercise
Server / SAN / network hardware troubleshooting and replacement
Operating system / software troubleshooting
Hardware spares preparation and management
Hardware obsolescence management
Support customer regular system audit
Requirements
Degree holders in Computer Science, Computer Engineering, or Electrical and Electronics Engineering or equivalent.
2 to 3-years’ experience in maintenance and management of day-to-day operation of PABX, telephony systems, voice servers, gateways, phones, multi-media interactions system
Has minimum two years’ experience in mission critical systems and preferably three years’ experience in hardware installation and deployment.
Has minimum 1 year of Computer System engineering (System configuration, Network system and System backup) knowledge.
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