Coordinator, Channel Operations

Summary

Kick start your career in sport! If you have a deep passion for sports, possess sharp organisational skills, and thrive in a dynamic team environment, beIN SPORTS could be your ultimate arena. As part of our newly launched beIN ACADEMY initiative, beIN APAC is introducing the Media Operations Associate Program, offering you an immersive experience in the exciting world of live sports broadcasting.

We are scouting for FIVE talented Coordinators for Channels Operations to orchestrate all the behind-the-scenes magic. As the playmaker of the Media Operations team, you’ll be in a vital forward position, coordinating the recording of live content for beIN SPORTS channels and liaising with our play-out partner and content providers to ensure a smooth broadcast. Your goal? To deliver the finest viewing experience for sports fans across our APAC markets.

Are you ready to be the MVP of our team and make every moment on air unforgettable? Join us and be part of a leading sports service!

Key Responsibilities

• Manage and coordinate content recording for the channels within stipulated timelines.
• Liaise with internal and external stakeholders such as play-out partner and content providers for smooth delivery of content, whilst maintaining the highest level of customer care.
• Perform quality check and update of programs into the scheduling system.
• Coordinate and monitor the captioning requirements of the channels in applicable markets.
• Trouble-shoot and minimize impact in cases of unforeseen circumstances not limited to extension and cancellation of events, as well as transmission issues.
• Document quality standards, system anomalies, operational procedures and reference materials.
• Optimize and seek efficiencies in workflow and resource utilization with internal and external stakeholders.
• Uphold service delivery standards to achieve accuracy, consistency, and excellence.

Requirements

• Fresh graduates are welcome to apply.
• Passionate about sports entertainment and media industry.
• Meticulous and equipped with strong time management skills.
• Strong problem-solving and creative resolution skills.
• Good verbal and written communication skills in English.
• Well-honed interpersonal skills to manage various situations.
• Proficiency with Microsoft Office, and ability to adapt to new business management software.
• Ability to multi-task under tight timelines and pressure.
• Equally effective as an independent individual and team environment.
• 1 year contract with benefits and review to convert to permanent employment.