IT Support Engineer (Cloud Management / IT Infrastructure)

• Position : IT Support Engineer (Cloud Management / IT Infrastructure)
• Location : International Business Park (Nearest MRT: Jurong East walking distance)
• Working hours : 5 days a week, Monday - Friday, 8.30 am - 5.30 pm
• Salary (commensurate with experience) : Up to $8000 + AWS + Medical/ Dental Allowance
• Duration : Permanent
• Industry : Develop and Manufacture an extensive range of building automation products

Main Responsibilities:

• Monitor and maintain computer systems and networks
• Diagnose and troubleshoot technical issues, including account setup, network configuration and cloud management
• Install and configure computer hardware, software, systems, networks, printers and scanners
• Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures and to ensure proper tracking and disposal.
• Responsible for hardware and software licensing and compliance.
• Maintain and ensure system security and data integrity.
• Support members for usage of IT infrastructure (such as E-Learning system), create operation manuals when necessary.
• Conduct IT trainings for new and existing employees.
• Manage vendor contracts, maintenance agreements, equipment procurement, purchasing negotiations, and fostering relationships.

Requirements:

• Degree or Diploma in Computer Science with at least 2 years relevant experience
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows OS environments
• Good understanding of cloud management, computer systems, mobile devices and other tech products
• On-site support and resolution of all software and equipment issues
• Ability to diagnose and troubleshoot basic technical issues
• Good problem-solving and communication skills
• The position may occasionally require carrying of IT equipment

Email your resume to [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.